Director of Operations

Saffire, LLC

. Direct and oversee all aspects of venue operations, including Engineering, Building & Grounds, Technical Services, Public Safety, Security, Custodial Services, and Parking .

Posted 9/29/2026full-timeMesa • Arizona • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in venue operations management, including overseeing engineering, technical services, and public safety while ensuring compliance with safety regulations. Proven ability to lead cross-functional teams, manage large-scale events, and implement operational standards and continuous improvement initiatives.

Highest-signal resume keywords

Venue Operations ManagementEvent Execution OversightCross-Functional Team LeadershipSafety Compliance ManagementBudget Planning and Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Facility ManagementEvent OperationsProject ManagementKPI MonitoringOperational Standards DevelopmentMaintenance Management SoftwareMicrosoft OfficeBudgetingSafety Regulations KnowledgeContinuous Improvement Initiatives

Soft Skills

Excellent Organizational SkillsInterpersonal SkillsEffective SupervisionProfessional PresentationProblem Solving

Tools & Technologies

Maintenance Manager SoftwareMicrosoft Excel

Industry Keywords

ArenasConvention CentersAmphitheatersPublic SafetyOSHA ComplianceEvent ManagementGuest ExperienceCapital PlanningOperational StrategyFacility Integrity

About the role

Key responsibilities & impact

Direct and oversee all aspects of venue operations, including Engineering, Building & Grounds, Technical Services, Public Safety, Security, Custodial Services, and Parking
Coordinate operational activities with internal departments, promoters, clients, and third-party vendors
Ensure facility readiness and successful execution of all events
Establish and maintain operational standards, policies, and procedures
Oversee maintenance and integrity of the physical plant, systems, equipment, and infrastructure
Lead annual operating and capital budgets and long-term planning for repairs and improvements
Drive safety compliance with applicable laws, codes, regulations, OSHA, and fire/life safety standards
Partner with the General Manager and ownership group on operational strategy, capital planning, and long-term venue performance
Monitor operational, event execution, and guest experience KPIs
Implement continuous improvement initiatives
Support conventions, concerts, and outdoor programming
Carry out supervisory responsibilities, including interviewing, hiring, training, assigning work, appraising performance, rewarding, disciplining, addressing complaints, and resolving problems

Requirements

What you’ll need

Bachelor’s degree in Facility Management, Engineering, Business Administration, or related field preferred
7–10+ years of progressive experience in venue, facility, or event operations within arenas, convention centers, amphitheaters, or similar environments
3–5+ years of leadership experience managing cross-functional teams
Experience overseeing large-scale live events, including conventions, concerts, and multi-day programs
Equivalent combination of education and experience will be considered
Excellent organizational skills
Ability to prioritize and manage multiple projects simultaneously
Good written, verbal, and interpersonal skills
Ability to interact with all levels of staff, including management
Ability to effectively supervise staff
Professional presentation, appearance, and work ethic
Knowledge of Microsoft Office, including Excel
Ability to learn Maintenance Manager software
Ability to work with limited supervision and as a team member
Ability to work flexible and extended hours, including nights, weekends, and holidays
Must be able to work on site in Mesa, AZ

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Opportunities to work alongside exceptional talent and learn from world-leading experts