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Operations & Conversion Manager
Saffire, LLC. Assist the Director of Operations in overseeing venue operations, including Engineering, Building & Grounds, Technical Services, Event Services, Public Safety, Security, Custodial, and Parking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in venue operations and event management, ensuring compliance with safety standards and effective coordination across departments. Proven ability to lead teams, manage large-scale events, and implement operational solutions in fast-paced environments.
Highest-signal resume keywords
Venue Operations ManagementEvent Services CoordinationLeadership and Team SupervisionOSHA Compliance KnowledgeProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Facility ManagementEvent ConversionsForklift OperationPallet Jack OperationStaging Systems ManagementCAD Drawing InterpretationSafety Procedures KnowledgeEvent Setup and BreakdownOrganizational SkillsAttention to Detail
Soft Skills
Excellent CommunicationInterpersonal SkillsCustomer Service OrientationProblem-Solving CapabilitiesPlanning Skills
Tools & Technologies
Microsoft OfficeFacility Management Systems
Industry Keywords
Event ManagementConvention CentersArenasAmphitheatersStadiumsPublic SafetyLife Safety StandardsADA Requirements
About the role
Key responsibilities & impact- Assist the Director of Operations in overseeing venue operations, including Engineering, Building & Grounds, Technical Services, Event Services, Public Safety, Security, Custodial, and Parking
- Coordinate operational activities with internal departments, clients, promoters, contractors, and third-party vendors
- Ensure operational readiness of event spaces, meeting rooms, exhibit halls, outdoor spaces, and amphitheater facilities
- Serve as Manager on Duty during events, providing leadership, decision-making support, and problem resolution
- Anticipate operational challenges and implement solutions that minimize disruption
- Support communication and coordination across departments for event requirements and operational plans
- Maintain compliance with OSHA, life safety standards, ADA requirements, and facility policies and procedures
- Oversee and participate in event setups, room turnovers, changeovers, and venue conversions
- Ensure equipment, materials, and resources are available and properly deployed for setup and breakdown activities
- Coordinate movement, storage, loading, and unloading of event equipment, furnishings, staging elements, and client materials
- Interpret event layouts, CAD drawings, diagrams, and setup instructions
- Oversee installation and removal of seating configurations, staging, risers, platforms, scaffolding, and other event infrastructure
- Operate and supervise safe use of forklifts, pallet jacks, riding scrubbers, and other facility equipment
- Ensure setup areas and storage locations are organized, clean, and prepared for upcoming events
Requirements
What you’ll need- Bachelor's degree in Facility Management, Business Administration, Engineering, Event Management, or a related field preferred
- 3-5+ years of experience in venue operations, event services, event conversions, facility management, convention centers, arenas, amphitheaters, stadiums, or similar environments
- 1-3+ years of supervisory or team leadership experience preferred
- Experience supporting large-scale events, conventions, concerts, festivals, and multi-day programming
- Experience operating event and facility equipment such as forklifts, pallet jacks, staging systems, and related tools preferred
- Equivalent combinations of education and experience will be considered
- Strong organizational, planning, and project management skills
- Excellent communication and interpersonal skills
- Proven leadership skills with the ability to supervise, coach, and develop staff
- Strong customer service orientation and problem-solving capabilities
- Working knowledge of facility operations, event conversions, safety procedures, and OSHA regulations
- Familiarity with Microsoft Office and facility management systems preferred
- Ability to work in a fast-paced environment while maintaining exceptional attention to detail
- Ability to lift, push, pull, bend, stand, and walk for extended periods as required
- Ability to work a non traditional schedule including nights, weekends, and holidays
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid vacation
- 401k plan
- Generous total rewards package
- Opportunities to learn from world-leading experts
- Opportunity to contribute to projects across sports, entertainment, hospitality, and live experiences