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Operations & Conversion Manager
Saffire, LLC. Support and oversee day-to-day facility operations, event services, and event conversions throughout Mesa Convention Center and Amphitheater .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facility operations and event management, ensuring compliance with safety standards and effective coordination across departments. Proven ability to lead teams, manage large-scale events, and implement operational solutions in fast-paced environments.
Highest-signal resume keywords
Facility ManagementEvent ServicesLeadership SkillsOSHA ComplianceProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event ConversionsForklift OperationPallet Jack OperationStaging SystemsCAD Drawings InterpretationSafety ProceduresFacility OperationsEvent SetupResource CoordinationOrganizational Skills
Soft Skills
Communication SkillsInterpersonal SkillsCustomer Service OrientationProblem-Solving CapabilitiesPlanning Skills
Tools & Technologies
Microsoft OfficeFacility Management Systems
Industry Keywords
Convention CentersArenasAmphitheatersStadiumsEvent Management
About the role
Key responsibilities & impact- Support and oversee day-to-day facility operations, event services, and event conversions throughout Mesa Convention Center and Amphitheater
- Assist the Director of Operations in overseeing Engineering, Building & Grounds, Technical Services, Event Services, Public Safety, Security, Custodial, and Parking
- Coordinate operational activities with internal departments, clients, promoters, contractors, and third-party vendors
- Ensure operational readiness of event spaces, meeting rooms, exhibit halls, outdoor spaces, and amphitheater facilities
- Serve as Manager on Duty during events, providing leadership, decision-making support, and problem resolution
- Anticipate operational challenges and implement solutions minimizing disruption
- Support communication and coordination across departments for event requirements and operational plans
- Maintain compliance with OSHA, life safety standards, ADA requirements, and facility policies
- Oversee and participate in event setups, room turnovers, changeovers, and venue conversions
- Ensure equipment, materials, and resources are available and deployed for setup and breakdown
- Coordinate movement, storage, loading, and unloading of event equipment, furnishings, staging elements, and client materials
- Interpret event layouts, CAD drawings, diagrams, and setup instructions
- Oversee installation and removal of seating configurations, staging, risers, platforms, scaffolding, and other infrastructure
- Operate and supervise safe use of forklifts, pallet jacks, riding scrubbers, and other facility equipment
- Ensure setup areas and storage locations are organized, clean, and prepared
Requirements
What you’ll need- Bachelor's degree in Facility Management, Business Administration, Engineering, Event Management, or a related field preferred
- 3-5+ years of experience in venue operations, event services, event conversions, facility management, convention centers, arenas, amphitheaters, stadiums, or similar environments
- 1-3+ years of supervisory or team leadership experience preferred
- Experience supporting large-scale events, conventions, concerts, festivals, and multi-day programming
- Experience operating forklifts, pallet jacks, staging systems, and related facility equipment preferred
- Equivalent combinations of education and experience will be considered
- Strong organizational, planning, and project management skills
- Excellent communication and interpersonal skills
- Proven leadership skills, including supervising, coaching, and developing staff
- Strong customer service orientation and problem-solving capabilities
- Working knowledge of facility operations, event conversions, safety procedures, and OSHA regulations
- Familiarity with Microsoft Office and facility management systems preferred
- Ability to work in a fast-paced environment with exceptional attention to detail
- Ability to lift, push, pull, bend, stand, and walk for extended periods
- Ability to work flexible schedules, including nights, weekends, holidays, and overnight shifts
- Based on site in Mesa, AZ
- Equal Opportunity/Affirmative Action employer; VEVRAA Federal Contractor
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid vacation
- 401k plan
- Generous total rewards package
- Opportunities to work alongside exceptional talent and learn from world-leading experts