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Saffire, LLC

Venue Tech Supervisor

Saffire, LLC

. Provide Point-of-Sale support for Ball Arena, DSGP, and Paramount .

Posted 10/22/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $28 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Point-of-Sale support, including system maintenance and troubleshooting, while effectively managing inventory and equipment upgrades. Possesses strong analytical, organizational, and communication skills to ensure operational efficiency in a dynamic event environment.

Highest-signal resume keywords
Point-Of-Sale SupportActive Directory ExperienceMyVenue POS, SpotOn, Triple Seat, Tapin2, Mashkin, LAVAMicrosoft Operating Systems KnowledgeCAT5/6 Crimping

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Point-Of-Sale MaintenancePC MaintenanceSoftware TroubleshootingFirmware DiagnosticsHardware ReplacementInventory ManagementSystem RolloutsEquipment UpgradesAnalytical Problem-SolvingCable Configuration
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsRelationship BuildingAbility to Work Independently
Tools & Technologies
POS TerminalsPrintersLaptopsIPadsHandheld DevicesMenu ScreensTimeclocksBuilding Technologies
Certifications & Qualifications
Associate DegreeSafety Training Completion
Industry Keywords
Event TechnologyArena OperationsClient Software SupportDynamic EnvironmentFast-Paced Work

About the role

Key responsibilities & impact
  • Provide Point-of-Sale support for Ball Arena, DSGP, and Paramount
  • Deploy and tear down POS terminals
  • Update sales when needed
  • Administer and internally support company PCs, printers, and related equipment
  • Provide end-user support
  • Perform PC maintenance, POS maintenance, upgrades, and configurations
  • Provide level 1 and 2 support for point-of-sale system problems and escalate when necessary
  • Initiate and implement improvements within areas of responsibility
  • Conduct stadium walk-throughs to ensure systems are operational before and during events
  • Replace defective hardware before, during, and after events
  • Diagnose software, firmware, and hardware errors and breakage
  • Support timeclocks, printers, laptops, iPads, handhelds, menu screens, and other building technologies
  • Log and return outdated or faulty inventory
  • Maintain knowledge of organizational standards and practices
  • Assist with client software used for tickets
  • Manage inventory, systems rollouts, and equipment upgrades throughout the year
  • Perform IT projects on dark days to prepare locations for upcoming events
  • Perform other duties as assigned

Requirements

What you’ll need
  • Minimum of an Associate degree
  • Experience with Active Directory
  • Experience with POS, including MyVenue POS, SpotOn, Triple Seat, Tapin2, Mashkin self checkouts, LAVA, and handhelds
  • Knowledge in CAT5/6 crimping in different cable configurations (making LAN cables)
  • Solid analytical and problem-solving skills
  • Ability to organize, manage, and complete multiple tasks efficiently and timely
  • Strong verbal and written communication skills
  • Ability to establish and maintain effective working relationships with internal and external stakeholders
  • Working knowledge of Microsoft operating systems and Office systems
  • Ability to work independently in a fast-paced, dynamic environment with changing priorities
  • Ability to remain on feet and walk long distances every shift, including lifting, crawling, stooping, standing, and bending
  • Ability to lift at least 50 lbs.
  • Ability to practice safe work habits and follow safety policies, procedures, and regulations
  • Completion of company-wide safety training and additional job-specific safety training
  • Ability to work nights, weekends, and holidays in an active arena environment
  • Ability to work around loud noise, flashing lights, pyrotechnics, crowds, and event activity
  • Ability to work on all building levels and perform kneeling, crawling, bending, and squatting while installing equipment

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Vision insurance
  • PTO
  • Disability benefits
  • Sick leave
  • 401K
  • Eligible for benefits
  • Full-time estimated 30–40 hour a week position