Sage Care

Engineer

• Own the technical relationship and serve as trusted point of contact for 3–5 health system partners
• Keep partners and Sage Care leadership informed through clear, regular communication
• Spend time on-site with partners during integrations and go-lives
• Support pre-sale conversations and scoping with prospective partners
• Connect Sage Care to partners’ systems, workflows, and data
• Build partner-specific tooling, automations, and integrations when needed
• Work with the Epic integration team and partner IT teams on EHR work
• Configure, test, and launch Sage Care’s AI agents for partner workflows
• Tune agent behavior and patient experience using real call data
• Help partners expand to new clinics, workflows, and use cases
• Respond first when issues occur and close the loop with partners
• Monitor partner quality and identify issues proactively
• Report partner performance using trusted metrics
• Help product and engineering discover, triage, and prioritize field issues
• Turn partner feedback and recurring problems into product improvements
• Contribute to internal projects beyond assigned partners
• Turn one-off partner work into repeatable processes, tooling, and documentation
• Use AI and automation to create leverage in the role

Explore Partner Engineer at Sage Care. Review requirements and application details.

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Partner Engineer