Director of Operations

SAIC

. Oversee the end-to-end scheduling process across assigned regions .

Posted 9/15/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operations management, particularly in large-scale service delivery and scheduling efficiency. Proficient in coordinating multi-site operations, managing compliance, and ensuring high-performance standards in healthcare or federal environments.

Highest-signal resume keywords

Operations ManagementScheduling CoordinationPerformance MonitoringCompliance ManagementPublic Trust Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling SystemsLogistics ManagementService CoordinationKPI MonitoringCorrective Action Implementation

Soft Skills

Written CommunicationVerbal CommunicationTeam CoordinationStakeholder Engagement

Industry Keywords

HealthcareFederal Government ContractingVA ProgramsDoD ProgramsCompliance Requirements

About the role

Key responsibilities & impact

Oversee the end-to-end scheduling process across assigned regions
Identify and resolve scheduling bottlenecks, capacity constraints, and service disruptions in a timely manner
Coordinate with the Training Director to ensure all staff complete required training and obtain certifications before beginning work
Monitor employee performance and availability
Coordinate facility site visits, inspections, and compliance reviews on a scheduled and ad-hoc basis
Ensure timely resolution of facility-related issues, including maintenance, equipment, and accessibility concerns
Coordinate with subcontractors and vendor partners to ensure alignment with program standards, scheduling requirements, and performance expectations
Proactively identify operational risks and issues that may impact service delivery, quality, or compliance
Support the development and maintenance of business continuity and emergency response plans for assigned regions
Manage day-to-day operational execution of services across all awarded geographic regions
Manage scheduling efficiency, employee coordination, facility compliance, and service delivery performance for a large program supporting Veterans

Requirements

What you’ll need

Bachelor’s degree and 18 years of relevant experience OR Master’s degree and 16 years of relevant experience
Minimum of 5 years of progressive experience in operations management, preferably within a healthcare, federal government contracting, or large-scale service delivery environment
Demonstrated ability to manage complex, multi-site operations with diverse teams, high-volume workloads, and demanding performance standards
Experience managing large-scale scheduling, logistics, or service coordination functions, including the use of scheduling or case management systems
Proven track record of monitoring operational KPIs, identifying performance gaps, and implementing effective corrective actions
Strong written and verbal communication skills
Ability to effectively coordinate across teams and stakeholders
Must be able to obtain and maintain a public trust clearance
Familiarity with VA, DoD, or other federal healthcare programs and associated compliance requirements preferred

Benefits

Comp & perks

Remote work arrangement
Initially up to 50% travel as dictated by the program
Potential transition to a hybrid remote position with less travel as the program progresses