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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executing multi-channel HR communications strategies, managing communications projects, and translating complex HR information into clear messaging. Proficient in digital publishing tools and analyzing communication performance metrics to enhance employee engagement.
Highest-signal resume keywords
HR Communications ExperienceProject ManagementDigital Publishing Tools ProficiencyAP Style CommandEmail Performance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communications StrategyContent WritingEditingDigital MarketingPerformance ManagementTalent DevelopmentEmployee SurveysIntranet ManagementAudience AnalysisCampaign Performance Review
Soft Skills
CommunicationCollaborationProblem-SolvingAdaptabilityAttention to Detail
Tools & Technologies
Microsoft OfficeFirstUpMarketScaleSAICGo
Industry Keywords
Public RelationsEmployee ExperienceChange CommunicationsHR InitiativesEditorial Calendar Management
About the role
Key responsibilities & impact- Execute integrated, multi-channel HR communications plans aligned with established strategy and messaging
- Manage communications delivery for benefits, performance management, talent development, employee surveys, employee communities and other HR initiatives
- Write and edit employee emails, intranet stories, FAQs, leader toolkits, talking points, presentations and other communications
- Translate complex HR information into concise, accurate, actionable messaging
- Maintain the integrated HR editorial calendar and coordinate timelines, reviews, approvals and deliverables
- Manage communications requests, clarify objectives and audiences, and recommend channels
- Use targeted email, SAICGo, manager cascades and evergreen intranet content to support the employee experience
- Upload, format and publish HR stories in SAICGo, including images, links, tags, scheduling, accessibility and final checks
- Coordinate featured placement and digest inclusion with channel owners
- Prepare executive and leader communications under the direction of the HR communications lead
- Monitor communications performance and employee feedback and recommend improvements
- Learn and use FirstUp and MarketScale to publish content, deliver targeted communications and review campaign performance
- Analyze email performance metrics and translate data into recommendations and tested improvements
Requirements
What you’ll need- Bachelor’s degree in communications, Public Relations, Marketing or a related field, and 10 years of experience; or Master’s degree and 8 years of experience
- Candidates must be U.S. Citizens
- Seven or more years of relevant communications experience
- Strong command of AP Style
- Experience managing communications projects from planning through publication
- Proficiency with digital publishing tools and Microsoft Office applications
- HR or change communications experience preferred
- Experience using digital communications or marketing platforms and reviewing campaign performance; familiarity with FirstUp or MarketScale preferred
