FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in implementing and enhancing ServiceNow modules while applying Agile methodologies to manage projects effectively. Possesses strong capabilities in project management, governance, and process reengineering to drive operational efficiency and innovation.
Highest-signal resume keywords
ServiceNow ImplementationsAgile Software Development Life CycleProject Management Institute FrameworkPMP CertificationFedRAMP Authorized Software Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNowWorkflow AutomationData Quality ImprovementOperational TransparencyUser Experience EnhancementProject ManagementProcess ReengineeringIntegration ProjectsDigital GovernanceEnterprise Architecture
Soft Skills
DocumentationTraining Material DevelopmentKnowledge Transition
Certifications & Qualifications
PMP CertificationServiceNow CertificationsScrum Master Certification
Industry Keywords
FAA SystemsPublic TrustIT SoftwareIT HardwareIntegration Projects
Tech Stack
Tools & technologiesPMPSDLCServiceNow
About the role
Key responsibilities & impact- Implement new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities.
- Enhance previously implemented ServiceNow modules to improve workflow automation, data quality, operational transparency, and user experience.
- Integrate ServiceNow with FAA systems and data repositories to promote a unified system of record.
- Apply Agile Software Development Life Cycle methodologies to manage ServiceNow enhancements and implementations.
- Align configurations and architectural decisions with FAA digital governance and enterprise architecture frameworks.
- Promote FAA business process reengineering and standardization to improve service delivery efficiency, reduce technical debt, and drive innovation.
- Provide documentation, process guides, governance artifacts, knowledge transition artifacts, and training materials for enterprise-scale operations and adoption.
Requirements
What you’ll need- Bachelor’s Degree in Information Technology + 7 years of progressively more responsible experience in major IT software, hardware, or integration projects, including at least four years of Project Manager experience; Additional experience will be reviewed in lieu of a degree.
- Experience with ServiceNow implementations.
- Experience managing projects utilizing the PMI framework.
- Ability to obtain a Public Trust; citizenship required.
- PMP Certification preferred.
- ServiceNow certifications preferred.
- Scrum Master/Agile experience preferred.
- Experience supporting FedRAMP authorized software preferred.
- Master’s degree in information technology + ten years’ experience performing complex projects in IT software, hardware, or integration preferred.
