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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data analysis, compliance review, and quality assurance within federal healthcare programs, particularly related to VA Medical Disability Exam processes. Proficient in developing policies, training materials, and corrective action plans while ensuring adherence to VA guidelines and contract specifications.
Highest-signal resume keywords
Data AnalysisQuality AssuranceCompliance ReviewPerformance AnalyticsFederal Government Contracts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance MetricsQuality ComplianceTrend AnalysisRoot Cause AnalysisAuditingClinical Training DevelopmentDocument ControlEvidence-Based AnalysisSystem Requirements Development
Soft Skills
Strong Communication SkillsAttention to DetailOrganizational SkillsAnalytical AbilityCollaboration
Tools & Technologies
Microsoft ExcelPower BIAI-Assisted Tools
Certifications & Qualifications
Certified Professional in Healthcare QualityLean Six SigmaPMP
Industry Keywords
VA Medical Disability ExamDBQ ComplianceVBA PoliciesFederal Healthcare OperationsHealthcare Quality Standards
Tech Stack
Tools & technologiesPMPVBA
About the role
Key responsibilities & impact- Analyze contract performance data related to examination quality and compliance for the VA Medical Disability Exam program
- Monitor and analyze program-wide quality and performance metrics, KPIs, and compliance
- Track performance against QASP-defined thresholds, including DBQ compliance, rework, and timeliness
- Develop and maintain DBQ compliance criteria and standards aligned with QASP, DBQ Compliance Handbook methodologies, VA policies, procedures, and contract requirements
- Analyze VA DBQ compliance results, rework data, STAR Rating Narrative findings, and Error Citation Report data
- Conduct trend and root cause analysis, validate Government scores, identify reconsideration requests, and prepare responses to compliance findings
- Review and validate quality findings from Operations QC reviews
- Develop and validate system requirements and prompts for AI-assisted tools mapped to VA guidance and contract requirements
- Conduct routine and random audits, process audits, and internal special focus reviews of completed DBQs and ancillary results
- Track MDEO Handbook revisions and system updates and assess their effects on quality metrics, procedures, training, and system requirements
- Develop corrective action and improvement plans, track actions to closure, and verify effectiveness
- Collaborate with Program Quality, examiner network, operations, IT, training partners, Medical Director, clinical leadership, and VA customer counterparts
- Develop policies, procedures, SOPs, and training materials and maintain document control
- Ensure examiner and operational training materials are accurate, current, and reflective of VA requirements, VBA guidelines, and contract specifications
- Explain analytical results and recommend solutions to technical issues associated with specific projects
Requirements
What you’ll need- Bachelor's degree with 6 years of related experience; or Master’s degree with 4 years related experience; or additional experience may be considered in lieu of degree
- Proficiency in data analysis and reporting tools (Microsoft Excel, Power BI, or similar)
- Strong written and verbal communication skills, with the ability to prepare clear, evidence-based analyses and responses to customer findings
- Strong attention to detail, organizational skills, and analytical ability
- Ability to meet applicable background, suitability, training, and system access requirements
- Must be able to obtain and maintain a Public Trust clearance
- Prior experience supporting federal government contracts, preferably VA or DoD healthcare programs
- Experience in quality assurance, compliance review, auditing, or performance analytics, preferably in healthcare or federal healthcare operations
- Prior experience as a senior-level VA disability compensation claims processor or in a clinical field
- Familiarity with VA quality review criteria, DBQ audit standards, and VBA policies and procedures
- Experience developing and delivering clinical training and education programs
- Relevant professional certification or development, such as Certified Professional in Healthcare Quality, Lean Six Sigma, or PMP
- Experience collaborating with licensed clinical personnel
Benefits
Comp & perks- Fully remote work arrangement
- Some travel required
- Equal Opportunity Employer