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SAIC

ServiceNow Developer

SAIC

. Implement new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities .

Posted 10/6/2026full-timeRemote • Tennessee • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in implementing and enhancing ServiceNow modules, integrating with enterprise systems, and applying Agile SDLC methodologies. Proficient in gathering requirements, designing solutions, and providing comprehensive documentation and training materials.

Highest-signal resume keywords
ServiceNow ImplementationIntegration With Enterprise SystemsAgile SDLC MethodologiesServiceNow CertificationsITSM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNowWorkflow AutomationData Quality ImprovementOperational TransparencyUser Experience EnhancementRequirements GatheringIntegration Solutions DesignProcess ReengineeringGovernance ArtifactsTraining Materials Development
Tools & Technologies
FAA SystemsFedRAMP-Authorized Software
Certifications & Qualifications
Certified System Administrator (CSA)Certified Application Developer (CAD)
Industry Keywords
ITSMPublic Trust ClearanceAgile MethodologiesScrumEnterprise Systems

Tech Stack

Tools & technologies
ITSMSDLCServiceNow

About the role

Key responsibilities & impact
  • Implement new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities
  • Enhance previously implemented ServiceNow modules to improve workflow automation, data quality, operational transparency, and user experience
  • Integrate ServiceNow with FAA systems and data repositories
  • Apply Agile SDLC methodologies to integrate ServiceNow with enterprise systems
  • Gather requirements and design integration solutions with stakeholders
  • Implement ServiceNow enhancements and integrations using best practices
  • Support FAA business process reengineering and standardization
  • Provide documentation, process guides, governance artifacts, knowledge transition artifacts, and training materials

Requirements

What you’ll need
  • Bachelor’s Degree in Information Technology and 9 years of experience including 7-9 years of relevant ITSM and ServiceNow experience
  • Proven experience with integrating ServiceNow with enterprise systems
  • Ability to obtain and hold a Public Trust Clearance
  • Citizenship or green card with 3 years of residency
  • ServiceNow certifications, including Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred
  • Proven experience with Scrum/Agile methodologies desired
  • Familiarity with supporting FedRAMP-authorized software is a plus