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SAIC

Tier II/III Microsoft Azure Identity and Access Management (IAM) Administrator

SAIC

. Provide advanced technical support for U.S.

Posted 9/15/2026full-timeWashington • District of Columbia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in advanced technical support for Microsoft 365 identity management, including ADFS, Microsoft Entra ID, and DoD compliance. Proficient in implementing identity governance policies and managing security incidents within hybrid and cloud environments.

Highest-signal resume keywords
Microsoft 365 Identity ManagementADFS ManagementPowerShell ScriptingDoD 8140 IAT CertificationMicrosoft Certified: Identity and Access Administrator Associate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Identity ManagementAuthentication ProtocolsRBACMFA SolutionsConditional AccessSCIM ProvisioningIdentity GovernanceSecurity Incident ResponseTechnical DocumentationTroubleshooting
Soft Skills
Problem-SolvingVerbal CommunicationWritten Communication
Tools & Technologies
Microsoft Entra ConnectServiceNowBMC RemedySIEM IntegrationDoD PIV Management Systems
Certifications & Qualifications
DoD 8140 IAT CertificationMicrosoft Certified: Identity and Access Administrator AssociateMicrosoft Certified: Information Security Administrator AssociateMicrosoft Certified: Azure Administrator Associate
Industry Keywords
DoD ComplianceZero Trust ArchitectureIdentity SynchronizationPublic Key InfrastructureOAuth 2.0OpenID ConnectSAMLWS-FederationGCC HighArmy 365

Tech Stack

Tools & technologies
AzureCloudITSMServiceNow

About the role

Key responsibilities & impact
  • Provide advanced technical support for U.S. Army 365 end users.
  • Diagnose, troubleshoot, and resolve complex Tier II/III support tickets involving Microsoft Entra ID, identity synchronization, authentication and authorization services, and Microsoft 365 identity management.
  • Administer identity management, federation, security management, RBAC, permissions management, and MFA solutions.
  • Manage and troubleshoot ADFS, Microsoft Entra Connect, Conditional Access policies, SSO, SCIM provisioning, and DoD PIV/credential management systems.
  • Implement and enforce identity governance policies aligned with DoD requirements and Zero Trust architecture principles.
  • Monitor, investigate, and respond to identity-related security incidents and alerts with security operations teams.
  • Create, maintain, and improve technical documentation, standard operating procedures, and knowledge-base articles.
  • Collaborate with security, networking, endpoint, and application support teams to resolve escalated issues and improve identity services.
  • Ensure Army customers’ data remains secure across hybrid and cloud environments and maintain compliance and operational readiness.

Requirements

What you’ll need
  • Bachelor’s degree and 5 years of related experience; an additional four (4) years of relevant experience may be accepted in lieu of a degree.
  • Hands-on experience supporting DoD Microsoft 365 / Office 365 tenants (Army 365 / A365, GCC High, or equivalent DoD environments).
  • Deep knowledge of enterprise identity and authentication protocols, including Kerberos, Public Key Infrastructure (PKI), OAuth 2.0 / OpenID Connect, SAML, and WS-Federation.
  • Proven hands-on experience with ADFS, Microsoft Entra Connect, Conditional Access, SSO, SCIM, MFA solutions, and DoD credential / PIV management systems.
  • Proficiency with PowerShell scripting for identity automation, troubleshooting, reporting, and bulk operations.
  • Demonstrated experience with AESMP or comparable IT Service Management (ITSM) platforms (ServiceNow, BMC Remedy, or equivalent).
  • Excellent problem-solving, technical documentation, and verbal/written communication skills.
  • DoD 8140 IAT certification, Level I or higher, such as A+ CE, Network+ CE, Security+ CE, SecurityX, etc within 60 days of hire.
  • Microsoft Certified: Identity and Access Administrator Associate (SC-300).
  • Microsoft Certified: Information Security Administrator Associate (SC-401).
  • Microsoft Certified: Azure Administrator Associate (AZ-104).
  • Secret Clearance prior to start.
  • Must be a current US Citizen.
  • Preferred: Prior experience supporting Army 365 or other DoD GCC High / DoD IL4–IL5 Microsoft 365 tenants.
  • Preferred: Experience with Microsoft Entra ID Identity Governance, Privileged Identity Management (PIM), and Access Reviews.
  • Preferred: Familiarity with Zero Trust implementation frameworks and DoD Zero Trust reference architectures.
  • Preferred: Additional Microsoft certifications such as SC-200, AZ-500, or MS-102.
  • Preferred: Experience with identity-related security tooling, SIEM integration, and incident response workflows.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account SAIC Website LinkedIn All Job Openings 10,000+ employees Founded 1969 ☁️ SaaS 📣 Marketing 🏢 Enterprise 🔥 Funding within the last year 💰 $500M Post-IPO Debt - SAIC on 2025-09 SaaS
  • Marketing
  • Enterprise SAIC is represented in the supplied content by marketing and product copy that matches Bitly — a cloud-based link management and QR-code platform. The material describes a SaaS offering for URL shortening, dynamic QR Codes, link analytics, mobile-friendly landing pages, branded links, UTM campaign tracking, digital business cards, developer APIs and AI-enhanced features. It targets marketers, developers, and enterprises across industries (retail, CPG, hospitality, media, healthcare, finance, education) and emphasizes integrations, analytics, and enterprise-grade capabilities. Note: the provided text appears to be Bitly’s website content rather than information about SAIC; if you intended the defense/technology firm SAIC (Science Applications International Corporation), please provide relevant content. Tier II/III Microsoft Azure Identity and Access Management (IAM) Administrator Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Washington – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration 👻 Ghost score 10% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Provide advanced technical support for U.S. Army 365 end users.
  • Diagnose, troubleshoot, and resolve complex Tier II/III support tickets involving Microsoft Entra ID, identity synchronization, authentication and authorization services, and Microsoft 365 identity management.
  • Administer identity management, federation, security management, RBAC, permissions management, and MFA solutions.
  • Manage and troubleshoot ADFS, Microsoft Entra Connect, Conditional Access policies, SSO, SCIM provisioning, and DoD PIV/credential management systems.
  • Implement and enforce identity governance policies aligned with DoD requirements and Zero Trust architecture principles.
  • Monitor, investigate, and respond to identity-related security incidents and alerts with security operations teams.
  • Create, maintain, and improve technical documentation, standard operating procedures, and knowledge-base articles.
  • Collaborate with security, networking, endpoint, and application support teams to resolve escalated issues and improve identity services.
  • Ensure Army customers’ data remains secure across hybrid and cloud environments and maintain compliance and operational readiness. 🎯 Requirements
  • Bachelor’s degree and 5 years of related experience; an additional four (4) years of relevant experience may be accepted in lieu of a degree.
  • Hands-on experience supporting DoD Microsoft 365 / Office 365 tenants (Army 365 / A365, GCC High, or equivalent DoD environments).
  • Deep knowledge of enterprise identity and authentication protocols, including Kerberos, Public Key Infrastructure (PKI), OAuth 2.0 / OpenID Connect, SAML, and WS-Federation.
  • Proven hands-on experience with ADFS, Microsoft Entra Connect, Conditional Access, SSO, SCIM, MFA solutions, and DoD credential / PIV management systems.
  • Proficiency with PowerShell scripting for identity automation, troubleshooting, reporting, and bulk operations.
  • Demonstrated experience with AESMP or comparable IT Service Management (ITSM) platforms (ServiceNow, BMC Remedy, or equivalent).
  • Excellent problem-solving, technical documentation, and verbal/written communication skills.
  • DoD 8140 IAT certification, Level I or higher, such as A+ CE, Network+ CE, Security+ CE, SecurityX, etc within 60 days of hire.
  • Microsoft Certified: Identity and Access Administrator Associate (SC-300).
  • Microsoft Certified: Information Security Administrator Associate (SC-401).
  • Microsoft Certified: Azure Administrator Associate (AZ-104).
  • Secret Clearance prior to start.
  • Must be a current US Citizen.
  • Preferred: Prior experience supporting Army 365 or other DoD GCC High / DoD IL4–IL5 Microsoft 365 tenants.
  • Preferred: Experience with Microsoft Entra ID Identity Governance, Privileged Identity Management (PIM), and Access Reviews.
  • Preferred: Familiarity with Zero Trust implementation frameworks and DoD Zero Trust reference architectures.
  • Preferred: Additional Microsoft certifications such as SC-200, AZ-500, or MS-102.
  • Preferred: Experience with identity-related security tooling, SIEM integration, and incident response workflows. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Grant Assistant – Pediatrics Central Administration 🕒 July 15 WashU IT 501 - 1000 📚 Education 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Pediatrics Pre-Award Support Specialist providing comprehensive administrative and technical support for pediatric research grants. Coordinating with investigators and stakeholders for grant proposals. 🏢🏡 Washington – Hybrid 💵 $21 - $32 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Senior Manager, Department Administration – Radiology 🕒 June 11 WashU IT 501 - 1000 📚 Education 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Senior Manager overseeing administrative services in the Radiology department at Washington University. Managing payroll, human resources, and compliance for the department with a focus on coordination and policy development. 🏢🏡 Washington – Hybrid 💵 $65.9k - $112.7k / year ⏰ Full Time 🟠 Senior 🖥️ Administration E-Discovery Application Administrator II 🕒 March 14 CGS Federal (Contact Government Services) 51 - 200 ⚖️ Legal 📦 Logistics 💼 Consulting Website LinkedIn All Job Openings E-Discovery Application Administrator providing IT legal support services for a large federal agency. Developing and maintaining complex programs for litigation environment applications. 🏢🏡 Washington – Hybrid 💵 $112.6k - $152.8k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🖥️ Administration Relativity Administrator 🕒 March 11 CGS Federal (Contact Government Services) 51 - 200 ⚖️ Legal 📦 Logistics 💼 Consulting Website LinkedIn All Job Openings Relativity Administrator supporting legal organization within a large Federal agency, ensuring effective use of Relativity system. Delivering solutions and client services in eDiscovery processes. 🏢🏡 Washington – Hybrid 💵 $70k - $150k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🖥️ Administration View More Administrator Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs