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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT management, including strategy development, infrastructure oversight, and security protocol implementation. Proficient in project management, budgeting, and vendor negotiation within the sports and entertainment industry.
Highest-signal resume keywords
IT Strategy DevelopmentIT Infrastructure ManagementProject Management ExpertiseSecurity Protocol ImplementationVendor Negotiation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT ManagementNetworkingSecurityInfrastructureBudgetingResource AllocationTechnical SupportTroubleshootingMac KnowledgeEmerging Technologies
Soft Skills
LeadershipTeam ManagementOrganisational SkillsCommunication SkillsCollaboration
Tools & Technologies
FreshserviceJamfGoogle WorkspaceMSP/NAAS
Certifications & Qualifications
ITILPMPCISSPJAMFAppleGoogle Workspace
Industry Keywords
Sports IndustryEntertainment IndustryIT PoliciesService Level AgreementsCost-Saving Opportunities
Tech Stack
Tools & technologiesCloudJamfPMP
About the role
Key responsibilities & impact- Develop and execute the IT strategy aligned with the organisation's goals, providing direction, guidance, and support
- Create and maintain IT policies
- Oversee management and maintenance of IT infrastructure, including servers, networks, and cloud services across multiple locations
- Ensure availability, reliability, and security of IT systems and equipment
- Implement and enforce security protocols to protect sensitive data and information
- Evaluate, select, and collaborate with technology vendors and service providers; negotiate contracts and ensure service level agreements are met
- Develop and manage the IT department budget and expenses, optimizing resources and identifying cost-saving opportunities
- Lead IT projects from conception to completion, including budgeting, resource allocation, and timeline management
- Manage technology upgrades and integration with entertainment systems
- Provide timely technical support and resolve IT-related issues
- Onboard and offboard users
- Complete service tickets via Freshservice
- Manage mobile devices via Jamf and IRU (formerly Kandji)
- Manage Google Workspace
- Manage IT assets
- Maintain office technology through MSP/NAAS
- Troubleshoot networking issues
- Proactively address security risks
- Stay up to date on industry best practices
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, a related field or the equivalent industry experience
- Proven experience in IT management, preferably in the sports and entertainment industry
- Strong leadership and team management skills
- Strong Mac knowledge, as 80% is Mac-based
- Excellent knowledge of IT systems, networking, security, and infrastructure
- Project management expertise, including budgeting and resource allocation
- Familiarity with emerging technologies and their applications in the sports and entertainment sector
- Proficient organisational, prioritisation, and administrative skills
- Able to communicate confidently and adapt communication style according to the needs of the stakeholder
- Able to work independently but values working collaboratively as part of a team
- Enjoys a fast-paced, start-up environment
- Comfortable working with multiple stakeholders across multiple departments (global & local)
- IT certifications such as ITIL, PMP, CISSP, JAMF, Apple, and GoogleWorkspace are desirable
Benefits
Comp & perks- Equal opportunity workplace committed to building a team culture that celebrates diversity, equity and inclusion
