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Employee Relations Manager
Saks. Serve as a trusted advisor and subject matter expert for complex employee relations issues across retail stores, distribution centers, and corporate offices .
Posted 10/13/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $95,790 - $139,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations and workplace investigations, with a strong ability to analyze complex issues and provide policy-driven recommendations. Proven track record of partnering with leadership to resolve conflicts and enhance organizational practices in a retail environment.
Highest-signal resume keywords
Employee Relations ExpertiseWorkplace InvestigationsAnalytical SkillsHR ExperienceMulti-Site Workforce Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigative ReportingDisciplinary Action ReviewComplaint AnalysisPolicy DevelopmentRisk Assessment
Soft Skills
CoachingCollaborationTrust BuildingConflict ResolutionJudgment
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointWeb Browsers
Industry Keywords
Retail Business PracticesDiverse WorkforceEmployee Relations IssuesOrganizational StructureEthics Violations
About the role
Key responsibilities & impact- Serve as a trusted advisor and subject matter expert for complex employee relations issues across retail stores, distribution centers, and corporate offices
- Review disciplinary action requests
- Conduct objective investigations into misconduct and ethics violations
- Provide risk-insulated, policy-driven recommendations to leadership and business partners
- Develop knowledge of retail business practices, policies, organizational structure, roles, and responsibilities
- Gather, organize, and analyze complaint information for written investigative reports
- Perform initial analysis of complaints and disciplinary action requests
- Assemble data, records, and evidence for investigative reports and disciplinary recommendations
- Partner with management to resolve employee relations issues
- Provide coaching and counseling to management and staff
- Collaborate with legal counsel as appropriate
- Identify workplace-conflict trends and root causes to recommend training or policy updates
- Perform ad hoc responsibilities as needed
Requirements
What you’ll need- Bachelor’s Degree
- Minimum of 5+ years of progressive HR experience
- At least 3 years dedicated strictly to employee relations or workplace investigations
- Experience supporting a multi-site, diverse workforce, including retail hourly staff, supply chain/distribution center personnel, and corporate professionals
- Exceptional analytical skills and ability to make objective, sound, and defensible judgments
- Proven success partnering with senior leaders as a credible and trusted resource
- Strong computer proficiency with Word, Excel, PowerPoint, web browsers, and tools
- Previous retail environment experience is a plus
- Comfortable working in a remote environment
Benefits
Comp & perks- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across retail, distribution, digital, and corporate
- Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental insurance
- Employee discount
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Voluntary benefits such as critical illness, hospital, and accident insurance