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Account Solution Engineer – Federal Civilian
Salesforce. Lead technical and business discovery sessions with federal stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Core and agentic solution architecture, with a strong focus on federal workflows and compliance. Proven ability to lead technical workshops, deliver impactful demonstrations, and translate complex architectures into actionable outcomes for government stakeholders.
Highest-signal resume keywords
Salesforce Core ProficiencyTechnical Architecture ExperienceAgentic Engineering ToolsMulti-Tier ArchitecturesFederal Civilian Market Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLSOQLHTML5CSS3JavaScriptLWCApexPythonRESTGraphQL
Soft Skills
CommunicationLeadershipCollaborationProblem-SolvingCustomer Engagement
Tools & Technologies
SalesforceAgentforceCursorClaude CodeAI-Assisted CodingData 360
Certifications & Qualifications
Degree in Computer ScienceUS Citizenship
Industry Keywords
Federal StakeholdersPublic Sector SolutionsProcurement LifecycleAgentic SystemsAutomation
Tech Stack
Tools & technologiesCloudGraphQLJavaJavaScriptNode.jsPythonSQL
About the role
Key responsibilities & impact- Lead technical and business discovery sessions with federal stakeholders
- Scope agentic solution use cases and translate outcomes/ROI into architectures, demonstrations/POCs, and activation plans
- Build demonstrations and POCs on the Salesforce platform, including configuring Agentforce for federal workflows and citizen services
- Deliver product demonstrations aligned to agency missions and customer functional requirements
- Create end-to-end technical architectures integrating Salesforce’s Agentic Enterprise Platform with government security and enterprise architecture
- Design and lead technical workshops and deep dives for agency IT leads and Enterprise Architects
- Present technical solutions to GS/Executive-level leadership and political appointees
- Lead RFI and RFP responses, ensuring technical accuracy and security compliance
- Partner with customers on agent definition, configuration, and deployment strategy to accelerate production readiness
- Identify automation and process improvement opportunities from process and technical requirements
- Build reusable accelerators, demo environments, components, POC assets, playbooks, and best practices
- Provide Voice of the Customer input to Product and inform messaging and plays with Product Marketing
- Use modern third-party development tools and AI-assisted coding to build and iterate on platform configurations, front-end experiences, and custom components
Requirements
What you’ll need- 7+ years of customer-facing solution/technical architecture experience in pre-sales, consulting, or implementation, with increasing scope/influence
- Degree in Computer Science required (B.S., Master's, or Ph.D.)
- Proficiency in Salesforce Core, including Public Sector Solutions, Sales, Service, Experience Cloud, and the Data 360/Agentforce stack
- Practical understanding of LLMs, RAG/grounding, evaluation concepts, and production agentic systems, including safety, reliability, and governance
- Experience with agentic engineering tools such as Cursor, Claude Code, and Agentforce Vibes
- Ability to conduct technical and business discovery and define agentic solution use cases, success metrics, and execution plans
- Ability to lead whiteboards and communicate with developers and C-suite, translating architecture to outcomes/ROI
- Deep knowledge of multi-tier architectures, relational database design, SQL, SOQL, schema modeling, HTML5, CSS3, JavaScript, and LWC
- US Citizenship Required
- Preferred: Apex and Lightning Web Components or equivalent
- Preferred: SQL and/or Python and modern cloud data platforms/analytics tooling
- Preferred: Other agent platforms and broader AI automation implementations
- Preferred: Consumption/business modeling and consumption levers
- Preferred: Java, Python, or Node.js and REST, GraphQL, and Pub/Sub
- Preferred: Understanding of the Federal Civilian market, procurement lifecycle, and public-sector mission
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for eligible sales roles
- Equity may be available
- Required enablement, labs, courses, and certifications