AI Solution Strategist

Salesforce

. Lead focused Customer Zero engagements from business and technical discovery through solution design, configuration, integration planning, validation, enablement, and handoff .

Posted 11/6/2026full-timeUnited StatesMid-LevelSenior💰 $197,300 - $260,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solutions Engineering and technical consulting, with a strong focus on designing and implementing Slack-first solutions that integrate AI across enterprise tools. Proven ability to lead engagements with senior stakeholders, synthesize learnings into reusable patterns, and communicate technical concepts effectively.

Highest-signal resume keywords

Solutions EngineeringSlack AdministrationApplied AISalesforce IntegrationTechnical Consulting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution DesignConfigurationIntegration PlanningAI Behavior DiagnosisAPI KnowledgeSQLTechnical Product DeliveryWorkflow MappingData Access ManagementEnterprise Security

Soft Skills

Executive PresenceCommunicationRelationship BuildingSynthesis of Engagement LearningsFacilitation

Tools & Technologies

SlackSalesforceTableauGoogle WorkspaceMCPAgentforceData Cloud

Certifications & Qualifications

Salesforce CertificationsSlack CertificationsTableau CertificationsPlatform CertificationsAdmin Certifications

Industry Keywords

Customer EngagementTechnical ConsultingEnterprise SaaSSolution ArchitectureTransformation Engagements

Tech Stack

Tools & technologies

CloudSQLTableau

About the role

Key responsibilities & impact

Lead focused Customer Zero engagements from business and technical discovery through solution design, configuration, integration planning, validation, enablement, and handoff
Use Slack capabilities, workflows, AI features, and approved connectors to build and validate solutions
Design Slack-first solutions connecting AI across enterprise tools such as Salesforce, Tableau, and Google Workspace
Build trusted relationships with senior stakeholders and communicate solutions in terms of business outcomes
Create prompts, skills, demonstrations, and usage guidance for proof validation and limited activation
Capture use cases, user evidence, AI behavior, technical constraints, and product gaps for Product and Engineering
Map workflows, systems, data sources, integrations, permissions, and dependencies
Diagnose configuration, data, integration, product capability, AI behavior, and adoption issues
Demonstrate technical feasibility, business value, technical tradeoffs, and working experiences
Facilitate strategic use case workshops with account teams across OUs
Turn engagement learnings into reusable solution patterns, stories, and playbooks
Partner with Salesforce leaders, sellers, Product, Engineering, Customer Zero leads, and Sales leaders
Hand off deep customer implementation work to Customer FDEs or Professional Services teams as appropriate

Requirements

What you’ll need

5-7 years of experience in Solutions Engineering, technical consulting, solution implementation, solution architecture, technical product delivery, or another customer-facing delivery role
Demonstrated experience leading discovery, solution design, transformation, or advisory engagements with senior internal and/or external stakeholders
Strong working knowledge of Slack, including workflows, integrations, administration, security, and evolving AI capabilities
Familiarity with Salesforce and Tableau and enterprise use of these platforms
Practical understanding of applied AI and agentic systems, including prompting, grounding, retrieval, tool use, evaluation, guardrails, and common failure modes
Understanding of the product lifecycle, including discovery, design, configuration, testing, release, adoption, and feedback
Working knowledge of APIs, MCP, integration patterns, identity, data access, permission models, and enterprise security
Executive presence and ability to communicate technical concepts, tradeoffs, and recommendations clearly to senior leaders
Ability to synthesize engagement learnings into reusable patterns, stories, and guidance
Passion for Slack, applied AI, agentic technology, and the future of work
Willingness to travel approximately 25% of the time
Hands-on experience designing or configuring AI assistants, agents, prompts, skills, workflows, or automations preferred
Familiarity with SQL preferred
Experience with technical or solution architecture across enterprise SaaS platforms preferred
Experience with Salesforce CRM, Data Cloud, Agentforce, Tableau, or related Salesforce technologies preferred
Salesforce, Slack, Tableau, architecture, or comparable Platform or Admin Certifications preferred
Experience working with sales leaders, sellers, Sales Operations, or revenue organizations preferred

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation may be available for eligible roles
Equity may be available for eligible roles
Reasonable accommodation during the application or recruiting process