AI Solution Strategist

Salesforce

. Lead focused Customer Zero engagements from business and technical discovery through solution design, configuration, integration planning, validation, enablement, and handoff .

Posted 11/6/2026full-timeUnited StatesMid-LevelSenior💰 $197,300 - $260,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solutions Engineering and technical consulting, with a strong focus on designing and implementing Slack-first solutions that integrate AI across enterprise tools. Proficient in stakeholder engagement, solution design, and synthesizing learnings into reusable patterns and guidance.

Highest-signal resume keywords

Solutions EngineeringSlack Configuration and AdministrationAI Capabilities and Applied AISalesforce and Tableau FamiliarityIntegration Patterns and APIs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions EngineeringSlack ConfigurationAI CapabilitiesSalesforce FamiliarityTableau FamiliarityIntegration PatternsAPIsSQLEnterprise SaaS ArchitectureTechnical Consulting

Soft Skills

Stakeholder CommunicationSynthesis of Engagement LearningsProblem-Solving

Tools & Technologies

SlackSalesforceTableauGoogle WorkspaceAI AssistantsAgentic Systems

Certifications & Qualifications

Salesforce CertificationsSlack CertificationsTableau Certifications

Industry Keywords

Customer EngagementSolution DesignTechnical DeliveryEnterprise SecurityData Access

Tech Stack

Tools & technologies

CloudSQLTableau

About the role

Key responsibilities & impact

Lead focused Customer Zero engagements from business and technical discovery through solution design, configuration, integration planning, validation, enablement, and handoff
Configure Slack capabilities, workflows, AI features, and approved connectors to create working solutions
Design Slack-first solutions connecting AI across Salesforce, Tableau, Google Workspace, and other enterprise tools
Advise senior stakeholders and communicate solutions in terms of business outcomes
Create prompts, skills, demonstrations, and usage guidance for proofs and limited activation
Capture use cases, user evidence, AI behavior, technical constraints, and product gaps for Product and Engineering
Map workflows, systems, data sources, integrations, permissions, and dependencies
Diagnose configuration, data, integration, product capability, AI behavior, and adoption issues
Demonstrate technical feasibility, business value, technical tradeoffs, and working experiences
Partner with account teams on strategic use-case workshops
Turn engagement learnings into reusable solution patterns, stories, and playbooks
Hand off deep customer implementation work to Customer FDEs or Professional Services as appropriate
Does not own full customer implementations, long-term production engineering, or ongoing solution support

Requirements

What you’ll need

5–7 years of experience in Solutions Engineering, technical consulting, solution implementation, solution architecture, technical product delivery, or another customer-facing delivery role
Experience leading discovery, solution design, transformation, or advisory engagements with senior internal and/or external stakeholders
Strong working knowledge of Slack, including workflows, integrations, administration, security, and AI capabilities
Familiarity with Salesforce and Tableau and enterprise data, insights, and workflows
Practical understanding of applied AI and agentic systems, including prompting, grounding, retrieval, tool use, evaluation, guardrails, and common failure modes
Understanding of the product lifecycle across discovery, design, configuration, testing, release, adoption, and feedback
Working knowledge of APIs, MCP, integration patterns, identity, data access, permission models, and enterprise security
Ability to communicate technical concepts, tradeoffs, and recommendations clearly to senior leaders
Ability to synthesize engagement learnings into reusable patterns, stories, and guidance
Willingness to travel approximately 25% of the time
Hands-on experience with AI assistants, agents, prompts, skills, workflows, or automations is advantageous
Familiarity with SQL is advantageous
Experience with enterprise SaaS solution architecture is advantageous
Experience with Salesforce CRM, Data Cloud, Agentforce, Tableau, or related Salesforce technologies is advantageous
Salesforce, Slack, Tableau, architecture, or comparable Platform or Admin Certifications are advantageous
Experience with sales leaders, sellers, Sales Operations, or revenue organizations is advantageous

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation may be available for certain roles
Equity may be available for certain roles