Community Manager

Salesforce

. Define and execute the community strategy, including goals, programs, and engagement, adoption, and advocacy metrics .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $123,100 - $186,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community management and engagement strategies, leveraging AI tools and metrics to enhance community experiences and drive measurable growth. Proven ability to collaborate across departments and lead community initiatives, events, and ambassador programs effectively.

Highest-signal resume keywords

Community ManagementAI Agent ToolsEvent PlanningData-Driven MetricsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community StrategyAgentic WorkflowsCommunity GrowthMetrics AnalysisContent Creation

Soft Skills

Excellent CommunicationLeadership Through Influence

Tools & Technologies

SlackCommunity PlatformsAI Coding Tools

Industry Keywords

B2B TechnologySaaSDeveloper RelationsCustomer Engagement

About the role

Key responsibilities & impact

Define and execute the community strategy, including goals, programs, and engagement, adoption, and advocacy metrics
Build and manage community spaces such as Slack channels, forums, events, and user groups
Partner with Solution Engineering to turn AI-built demos, prototypes, and proofs of value into sample projects, starter kits, and hands-on workshops
Design and deploy AI-powered community agents to answer questions, route issues, welcome members, surface content, and summarize conversations with human oversight and escalation paths
Plan and host events, office hours, AMAs, hackathons, and virtual and in-person meetups
Recruit, support, and recognize champions, ambassadors, and power users
Create and curate posts, newsletters, tutorials, and highlights with Content, Brand, and Product Marketing teams
Gather community feedback and insights and share them with Product, Engineering, and Support to shape the roadmap
Moderate the community and uphold guidelines
Measure and report on community health, growth, impact, and productivity gains from agentic workflows
Serve as the voice of the community inside Salesforce and the voice of MeshMesh in the community

Requirements

What you’ll need

6+ years of experience in community management, developer relations, or customer engagement, ideally in B2B technology or SaaS
Hands-on experience with, or strong interest in, agentic solution engineering and using AI agents and AI coding tools to build community experiences, demos, and automations
Experience building and growing an online or in-person community with measurable results
Excellent written and verbal communication skills
Data-driven ability to use metrics to improve programs
Ability to work across Product, Engineering, Marketing, Support, and Solution Engineering
A degree or equivalent relevant experience
Experience building or running agentic workflows, such as with Agentforce or similar AI agent tools, in a community or support context is an advantage
Experience with developer, technical, or AI communities is an advantage
Experience with Slack and community platforms is an advantage
Experience running events, hackathons, or ambassador programs is an advantage
Ability to lead through influence across a complex organization is an advantage

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation, equity, and benefits may be available for certain roles