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Consumption Lead, Data Foundation – MuleSoft, Informatica
Salesforce. Drive consumption growth through successful implementation of initial commerce use cases .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business and technical acumen with the ability to drive customer success and adoption of MuleSoft solutions. Proven experience in managing enterprise accounts, executing strategic initiatives, and leading high-performing teams to achieve measurable business outcomes.
Highest-signal resume keywords
Customer Success ManagementMuleSoft Solutions ExpertiseEnterprise Account ManagementData Architecture KnowledgeSales Strategy Execution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data FoundationMuleSoftInformaticaOrder Management SolutionsMarketplace SolutionsSales Expansion StrategiesConsumption Metrics TrackingTechnical POCsAccount PlanningBusiness Case Development
Soft Skills
Stakeholder EngagementTeam LeadershipPresentation SkillsCollaborationBusiness Planning
Tools & Technologies
Salesforce EcosystemTechnical Architecture ToolsCustomer Relationship Management SoftwareData Analytics PlatformsProfessional Services Tools
Certifications & Qualifications
Salesforce Certifications
Industry Keywords
Enterprise AccountsCustomer EngagementConsumption GrowthBusiness OutcomesTechnical Expertise
Tech Stack
Tools & technologiesInformaticaOpen Source
About the role
Key responsibilities & impact- Drive consumption growth through successful implementation of initial commerce use cases
- Research customer businesses and objectives and prepare insights for customer meetings
- Uncover customer buying motivators, decision criteria, investment propensity, and buyer stakeholders
- Build shared vision, gain commitment, and drive customer decision-making
- Apply business acumen to customer-centric business planning
- Track consumption metrics including GMV, order volume, and platform utilization
- Develop data-driven expansion strategies based on consumption patterns
- Create and execute account plans to achieve targeted consumption goals
- Guide customer roadmaps to maximize platform value
- Understand customer IT infrastructure, business requirements, and use-case roadmaps
- Create, own, and execute technical POCs and demos for expansion use cases
- Engage and influence technical and business stakeholders from CxO to developer
- Collaborate with implementation partners, professional services, technical architects, sales, and customer success teams
- Learn and position MuleSoft solutions, competition, and product suite
- Establish relationships with regional leadership across pre-sales, sales, services, and channel leadership
- Engage with C-level and operational teams on MuleSoft initiatives
- Build business cases demonstrating ROI of increased platform adoption
- Create consumption acceleration playbooks based on customer success patterns
- Drive adoption of new commerce capabilities aligned to business outcomes
- Drive measurable business outcomes through commerce capabilities
Requirements
What you’ll need- 7+ years experience of applicable sales/customer success experience with technical expertise
- Experience driving consumption/adoption in enterprise accounts and portfolio management
- Technical knowledge of Data Foundation (MuleSoft + Informatica) is an advantage
- Ability to engage technical and business stakeholders
- Proven track record leading and driving customer success teams in complex customer environments at executive and departmental level
- Experience managing people and creating and inspiring high-performing teams
- Experience executing sales and expansion strategies with enterprise customers
- Deep technical knowhow on data architecture and ability to converse in business language
- Business and technical acumen
- Ability to own strategic initiatives that improve customer experience with MuleSoft
- Proven track record leading seven-figure engagements with enterprise customers and delivering material ACV growth
- Strong written and oral presentation skills
- Experience engaging technical and non-technical executives, developers, architects, and C-level stakeholders
- Understanding of order management and marketplace solutions is an advantage
- Familiarity with Salesforce ecosystem is an advantage
- Salesforce certifications are an advantage
- Previous experience in consulting, open source solutions, or annual subscription sales model is preferred
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for eligible roles
- Equity may be available for eligible roles