Content Design Internship

Salesforce

. Apply content design methods including audits, journey mapping, and competitive research to real features .

Posted 10/7/2026internshipUnited StatesEntry Level💰 $42 - $48 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in content design methods, including user research, journey mapping, and competitive analysis, while effectively utilizing AI tools to enhance user experience. Proficient in crafting clear in-product copy and collaborating with cross-functional teams to iterate on design solutions.

Highest-signal resume keywords

Content Design MethodsUser ResearchAI Tools ProficiencyFigmaUX Writing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DesignUser Experience DesignJourney MappingCompetitive AnalysisUX WritingPrototypingUsability TestingDesign System GuidelinesStorytellingDesign Thinking

Soft Skills

CollaborationFeedback AdaptabilityCuriosity

Tools & Technologies

FigmaClaudeOpenCodeGitHubSlackbotCopilotCursorGemini

Industry Keywords

User-Centered DesignHuman-Computer InteractionCognitive ScienceProduct DesignUI/UX Design

About the role

Key responsibilities & impact

Apply content design methods including audits, journey mapping, and competitive research to real features
Use AI tools and best practices to craft content and user flows
Write clear, concise, usable in-product copy for onboarding flows, modals, notifications, and other UI surfaces
Partner with a mentor and cross-functional teams to ideate, prototype, and iterate on solutions
Participate in user research and usability testing and translate findings into design decisions
Conduct competitive analysis and contribute an outside perspective on UX patterns
Apply Salesforce brand voice, tone standards, and design system guidelines
Use Claude, OpenCode, GitHub, Figma, and design system components to design, build, and augment working prototypes
Present work in team critiques and incorporate feedback using a structured model such as Situation-Behavior-Impact
Participate as a reviewer in Content Design reviews and critiques
Explore how AI tools such as Slackbot and Figma AI shape content design workflows

Requirements

What you’ll need

Currently pursuing a Bachelor's or Master's from a North American school in communications, product design, UI/UX design, human-computer interaction, cognitive science, user research, or a related field
Returning to school after the internship
Online portfolio of user experience design work demonstrating storytelling, UX writing ability, and user-focused design thinking
Genuine curiosity about how words and design decisions shape user experience and accessibility
Comfort giving and receiving feedback and adapting to shifting priorities and deadlines
Strong collaboration skills
Ability to effectively guide AI tools to achieve desired outcomes
Basic familiarity with Figma or similar design tools is a plus, but not required
Experience using large language model coding assistants and agentic tools is a plus
Experience using Copilot, Cursor, Claude Code, Gemini, or other agent-based frameworks is a plus

Benefits

Comp & perks

Job shadowing
Mentorship programs
Talent development courses
Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program