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Director/Sr. Director, Expert Agent Builder – Forward Deployed Engineering
Salesforce. Lead a high-performing Agent Builder expert team delivering agentic solutions directly with customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and scaling enterprise-grade AI systems, with a strong focus on multi-agent orchestration and compliance with data privacy policies. Proven ability to lead technical teams and influence stakeholders while executing strategic AI initiatives.
Highest-signal resume keywords
AI ImplementationsDistributed SystemsMulti-Agent OrchestrationEnterprise AI ToolingLeadership in Technical Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agentic SolutionsEnterprise-Grade ApplicationsEvent-Driven ArchitectureAsynchronous ProcessingRAGVector DatabasesSearch IndexesKnowledge BasesData-Driven DecisioningAutonomous Action Design
Soft Skills
Exceptional CommunicationPresentation SkillsInfluencing Executive StakeholdersEngaging Technical Teams
Tools & Technologies
MuleSoftEinstein GenAI Agentforce
Industry Keywords
Agentic AIData PrivacyCompliance PoliciesProduction-Ready DeploymentsEnterprise Integrations
Tech Stack
Tools & technologiesDistributed Systems
About the role
Key responsibilities & impact- Lead a high-performing Agent Builder expert team delivering agentic solutions directly with customers
- Define the long-term strategy for Agentic AI deployments across industries
- Establish best practices and reference architectures for MCP, inter-agent communication, and AI orchestration
- Standardize the Agentic Development Life Cycle across engagements
- Oversee project delivery and ensure deployed agents meet customer needs and scale in enterprise production environments
- Evangelize Salesforce’s agentic architecture vision internally and with strategic customers, industry partners, and ecosystem developers
- Build a high-performing team delivering enterprise-ready, production-grade agentic systems
- Partner with Product, Engineering, and Sales leadership on Agentic AI strategy and execution
- Oversee data privacy and compliance policies
- Partner with security and legal teams to enforce responsible AI practices globally
- Influence the product roadmap for agentic adoption across Salesforce’s customer base
Requirements
What you’ll need- 10+ years of experience building and scaling enterprise-grade applications or enterprise AI systems
- 5+ years in leadership roles overseeing technical teams
- Exceptional communication and presentation skills
- Proven ability to influence and engage executive stakeholders on complex technical roadmaps with technical and non-technical teams
- Expertise in AI implementations, including RAG, vector databases, search indexes, and knowledge bases
- Expert-level knowledge of distributed systems, event-driven architecture, and asynchronous processing
- Comprehensive knowledge of the LLM landscape, foundational and frontier models, and enterprise AI tooling
- Deep understanding of multi-agent orchestration, data-driven decisioning, and autonomous action design
- Ability to think strategically while remaining technically credible with Product, Engineering, and Architecture teams
- Ability to travel 30% of the time to customer sites
- Preferred: Experience with MuleSoft, Einstein GenAI Agentforce, or similar platforms
- Preferred: Industry thought leadership in AI and enterprise integrations
- Preferred: Experience leading multidisciplinary teams in fast-scaling or global enterprise environments
- Preferred: Track record of production-ready deployments in secure, regulated enterprise environments
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for eligible roles
- Equity may be available for eligible roles
- Reasonable accommodation during the application or recruiting process