Event Manager

. Lead the World Tour presence for Customer Success and Professional Services businesses .

Posted 10/15/2026full-timeUnited StatesMid-LevelSenior💰 $117,400 - $177,600 per yearWebsite

Key responsibilities & impact

Lead the World Tour presence for Customer Success and Professional Services businesses
Manage pre-event logistics and communications, content operations, leader integration into customer meetings and programs, and post-event impact reporting
Lead meeting strategy for Customer Success and Professional Services leaders with the Salesforce Innovation Center team
Maintain discussion leader rosters, track meeting performance, and prepare executive stakeholders for speaking engagements, customer meetings, and hosting duties
Staff in-person events, including attendee registration and check-in, staffer coordination, onsite vendor management, and venue setup and teardown
Build and maintain event performance reports using Salesforce
Deliver actionable insights to stakeholders
Provide post-event analysis against KPIs, documenting best practices and improvement opportunities
Determine high-value account selection criteria and manage stakeholder communications
Design rule-based validation and automated nomination tracking
Partner with Marketing, Sales, and Operations teams for seamless event delivery
Maintain documentation and project timelines
Support centralized tools and systems for event planning, communication, and reporting
Provide high-touch attendee support and resolve onsite issues
Leverage AI tools to write impactful communications

What you’ll need

3–5 years in event marketing or operations
Proven track record of integrating AI tools to streamline workflows
Proficiency in Salesforce
Proficiency in Google Sheets, including formulas and pivots
Experience using AI-driven data analysis to identify trends or automate reporting
Expertise in Google Slides
Ability to use generative AI tools to enhance visual assets and translate complex data into executive-ready presentations
Ability to identify and implement automations for repetitive tasks
Excellent written and verbal skills
Experience using AI tools to draft, refine, and scale personalized communications
Clear, confident communication
Customer-first mindset
Bias toward action and curiosity for emerging technology
Ability to travel up to 20% of the time
Experience supporting large-scale corporate or B2B events preferred
Familiarity with event management platforms such as Cvent or Splash preferred
Experience working in a matrixed, fast-paced corporate environment preferred

Comp & perks