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Forward Deployed Consultant / Senior Consultant-2
Salesforce. Own the roadmap for Life Sciences process blueprints and AI-native accelerators across the LSC portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Management and Process Automation within Life Sciences, focusing on building AI-native solutions and automating workflows. Proficient in translating customer requirements into structured workflows while ensuring compliance with regulatory standards.
Highest-signal resume keywords
Product ManagementProcess AutomationLife Sciences CloudWorkflow AutomationRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Workflow MappingProcess Improvement MethodologiesAutomation ToolsAI PromptingLow/No-Code PlatformsProduct Backlog ManagementAgile MethodologiesUser Story DevelopmentQuantitative AnalysisFeature Lifecycle Management
Soft Skills
Excellent CommunicationCollaborationProblem-SolvingCustomer-Centric ApproachFeedback Provision
Tools & Technologies
Salesforce Life Sciences CloudAgentforceCRM PlatformsData CloudAPIs
Certifications & Qualifications
Lean CertificationSix Sigma Certification
Industry Keywords
Life SciencesPharmaBiotechMedTechGxPHIPAAGDPRHCP EngagementField Force AutomationClinical Operations Technology
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own the roadmap for Life Sciences process blueprints and AI-native accelerators across the LSC portfolio
- Own the feature lifecycle for LS-specific blueprint components from discovery through launch and iteration
- Identify operational inefficiencies, manual processes, and automation opportunities across Life Sciences customer workflows
- Partner with Life Sciences customer-facing leaders to map and analyze customer requirements for new AI-native solutions
- Build solution blueprints and workflow automations using Agentforce and Life Sciences Cloud capabilities
- Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions for regulated Life Sciences environments
- Validate, test, and iterate blueprints against customer acceptance criteria
- Translate strategic goals and customer requirements into PRDs, user stories, and technical acceptance criteria
- Manage the product backlog, prioritize sprints, and drive delivery using Agile methodologies
- Document solution architecture, demonstrations, and implementation guidelines, including Steel Thread validation for go-live readiness
- Conduct user interviews and quantitative analysis to understand customer pain points and identify accelerator opportunities
- Act as the voice of the Life Sciences customer within the Agentforce development process
- Partner with Engineering and Design to ensure technical feasibility and intuitive user experiences
- Provide structured feedback to Product Managers on feature gaps related to scalability and compliance
- Support rollout and enablement across Hub teams, GDC delivery resources, and SI partners
- Collaborate across the Ecosystems pillar on partner readiness and SI blueprint adoption
Requirements
What you’ll need- 3 to 8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
- Experience building or deploying external-facing products in enterprise B2B SaaS environments
- Strong understanding of business workflow mapping, process modeling, and process improvement methodologies, with demonstrated application in Life Sciences or a regulated industry
- Proven experience translating business requirements into structured automated workflows or solutions
- Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
- Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical Life Sciences stakeholders
- Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success
- Rigor and consistency in managing product backlogs and executing delivery
- Experience in Life Sciences commercial operations, HCP/HCO engagement, field force automation, or clinical operations technology
- Experience with Salesforce Life Sciences Cloud (LSC), Agentforce, or comparable CRM/AI platforms in regulated industries
- Experience with prompt design or agent-based automation solutions
- Familiarity with the Salesforce platform ecosystem (APIs, platform services, Data Cloud)
- Understanding of Life Sciences regulatory and compliance requirements (e.g., GxP, HIPAA, GDPR) as they relate to CRM and workflow automation
- Experience with network effects and cold start strategies for enterprise B2B solutions
- Lean, Six Sigma, or related process improvement certification
- Pharma, Biotech, or MedTech industry background strongly preferred
Benefits
Comp & perks- Benefits and resources to support balance and wellbeing
- AI agents to accelerate employee impact
- Reasonable accommodation during the application or recruiting process
- Equal opportunity and non-discrimination protections
- Benefits, training, education, and performance-development programs