Forward Deployment Engineer

Salesforce

. Work with process owners and customer IT to select workflows, define success, and secure test access and data .

Posted 10/26/2026full-timeUnited StatesSeniorLead💰 $172,500 - $260,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in JavaScript and TypeScript for debugging and tool development, with a strong focus on customer-facing deployments and aligning stakeholders on product enhancements. Proven ability to connect technical results to business outcomes while utilizing AI development tools and maintaining code quality.

Highest-signal resume keywords

JavaScript DevelopmentTypeScript DevelopmentCustomer-Facing Deployment LeadershipWeb Application ReasoningExperience with Playwright

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaScriptTypeScriptDebuggingWeb Application DevelopmentAPI IntegrationTool DevelopmentFailure RecoveryBrowser AutomationEnterprise Application IntegrationRPA

Soft Skills

Clear CommunicationStakeholder AlignmentCustomer EngagementProblem-Solving

Tools & Technologies

PlaywrightSAPOracleWorkdaySalesforce

Industry Keywords

Enterprise ApplicationsCustomer-Facing Product DevelopmentForward-Deployed EngineeringProcess ImprovementMonitoring Procedures

Tech Stack

Tools & technologies

JavaScriptOracleRPATypeScript

About the role

Key responsibilities & impact

Work with process owners and customer IT to select workflows, define success, and secure test access and data
Run hands-on sessions helping customers use the product
Explain product value, capabilities, and limitations and connect technical results to business outcomes
Write custom JavaScript tools when existing capabilities cannot complete a task
Debug failures across browser behavior, agent execution, application state, and backend services
Build tests for business outcomes, exceptions, partial completion, and recovery
Launch and stabilize workflows
Document monitoring and recovery procedures and establish support ownership
Turn deployment lessons into reusable tools and tests
Work with core engineering to address recurring product gaps
Use AI development tools while maintaining accountability for code quality, security, and maintainability
Travel approximately 40–60%, typically several days onsite at a time, for customer discovery, hands-on build sessions, and launches

Requirements

What you’ll need

Ability to write and debug JavaScript or TypeScript
Ability to reason about web applications, APIs, and data flow
Experience working directly with users and explaining technical problems clearly
Experience leading complex customer-facing deployments
Experience building tools or practices that improved outcomes beyond individual projects
Ability to align stakeholders on extending the product, narrowing scope, or stopping an unsafe rollout
8+ years of relevant experience
Helpful experience with Playwright, browser automation, browser extensions, RPA, or enterprise integration
Helpful experience with agent systems, tool execution, evaluations, or failure recovery
Helpful experience with SAP, Oracle, Workday, Salesforce, or similarly complex enterprise applications
Helpful experience with forward-deployed engineering or customer-facing product development

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation may be available for certain roles
Equity may be available for certain roles