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Forward Deployment Engineer, MTS
Salesforce. Work with process owners and customer IT to select workflows, define success, and secure test access and data .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in JavaScript and TypeScript for building and debugging web applications, with a strong focus on connecting technical results to business outcomes. Proven ability to collaborate with process owners and customer IT to launch and stabilize workflows while ensuring code quality and maintainability.
Highest-signal resume keywords
JavaScript DevelopmentTypeScript DevelopmentWeb Application DebuggingCustomer-Facing Product DevelopmentAI Development Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptTypeScriptWeb Application DevelopmentDebuggingAPI IntegrationTest AutomationFailure RecoveryBrowser AutomationEnterprise Application ExperienceRPA
Soft Skills
CollaborationCommunicationProblem-SolvingCustomer Engagement
Tools & Technologies
PlaywrightSAPOracleWorkdaySalesforce
Industry Keywords
Enterprise IntegrationProcess OwnershipDeployment ProceduresMonitoringSupport Ownership
Tech Stack
Tools & technologiesJavaScriptOracleRPATypeScript
About the role
Key responsibilities & impact- Work with process owners and customer IT to select workflows, define success, and secure test access and data
- Run hands-on customer sessions with clear scope and readiness expectations
- Explain product capabilities and limitations and connect technical results to business outcomes
- Write custom JavaScript tools when existing capabilities cannot complete a task
- Debug failures across browser behavior, agent execution, application state, and backend services
- Build tests for business outcomes, exceptions, partial completion, and recovery
- Launch and stabilize workflows
- Document monitoring and recovery procedures and establish support ownership
- Turn deployment lessons into reusable tools and tests
- Work with core engineering to address recurring product gaps
- Use AI development tools while maintaining code quality, security, and maintainability
- Travel onsite several days at a time for customer discovery, build sessions, and launches
Requirements
What you’ll need- Ability to write and debug JavaScript or TypeScript
- Ability to reason about web applications, APIs, and data flow
- Experience building working software and explaining implementation choices, tests, and debugging
- 2+ years of relevant experience
- Approximately 40–60% travel availability
- Helpful: Playwright, browser automation, browser extensions, RPA, or enterprise integration experience
- Helpful: Agent systems, tool execution, evaluations, or failure recovery experience
- Helpful: SAP, Oracle, Workday, Salesforce, or similarly complex enterprise application experience
- Helpful: Forward-deployed engineering or customer-facing product development experience
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles