Industry Strategist, Life Sciences Acceleration Hub

Salesforce

. Set the industry point-of-view strategy on trends, regulatory shifts, and competitive positioning across the life sciences ecosystem .

Posted 10/9/2026full-timeRemote • United StatesSeniorLead💰 $191,100 - $320,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in life sciences and commercial pharma, with a strong focus on CRM implementation and strategic advisory roles. Capable of mapping customer personas to product capabilities while guiding teams in delivering impactful industry solutions.

Highest-signal resume keywords

Life Sciences Domain ExpertiseCRM Implementation ExperienceExecutive PresenceStrategic Advisory SkillsCoaching and Mentoring Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OwnershipBusiness Process MappingCapability Gap AnalysisImplementation Program LeadershipOutcome Measurement Frameworks

Soft Skills

Excellent Communication SkillsAbility to Synthesize Complex InformationConfidence in Decision-Making

Tools & Technologies

SalesforceCRM ToolsForecasting Tools

Industry Keywords

Regulatory RequirementsLife Sciences EcosystemCompetitive PositioningCustomer SuccessBusiness Value Services

About the role

Key responsibilities & impact

Set the industry point-of-view strategy on trends, regulatory shifts, and competitive positioning across the life sciences ecosystem
Partner with product, engineering, customer success, and sales leadership to map customers' business processes and journeys against product capabilities
Map customer user personas to product capabilities and define scalable business-process templates for personas such as MSLs and FSRs
Identify and escalate product gaps based on real customer business processes
Guide builder teams in creating usable, adoptable industry accelerators and delivery artifacts
Drive accelerator and delivery-artifact adoption across Salesforce-led and partner-led programs
Advise and challenge executive customer stakeholders throughout implementation journeys
Coach partners, Salesforce consultants, and sales teams on industry best practices and customer value
Partner with Business Value Services to shape business-value narratives and measurement frameworks
Connect customer and ecosystem insights to future product direction and influence the product roadmap
Contribute industry and implementation insight to global GTM strategy and educate Sales, Industry Advisor, and Services Sales teams
Collaborate with product marketing on industry-specific value propositions and enablement content
Represent Salesforce as an external thought leader through webinars, conference talks, analyst briefings, and customer advisory boards
Own reporting on implementation velocity, accelerator adoption, and delivery insights
Deliver high-impact updates to internal leadership and external customer executives

Requirements

What you’ll need

10+ years of experience in life sciences/commercial pharma with deep domain expertise (12+ preferred for Senior Director)
Extensive experience implementing CRM solutions in commercial pharma, or advising IT teams as a product owner or key stakeholder on CRM implementations
Demonstrated, senior-level ability to map ecosystem roles/personas to product and technical capabilities and identify capability gaps against real customer business processes
Deep working knowledge of life sciences regulatory requirements and how they constrain or shape implementation approaches
Track record leading or advising implementation programs in a strategist, consulting, or product ownership capacity, ideally with prior people or program leadership experience
Experience coaching consultants, partners, or sales teams, and partnering with business value or value-engineering functions to build outcome and measurement frameworks
Strong executive presence, a confident and direct voice, and the ability to synthesize complex industry dynamics into clear narratives for C-level audiences
Comfortable moving fast and driving decisions with incomplete information
Experience with Salesforce or similar CRM/forecasting tools a plus
Excellent written and verbal communication skills

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Certain roles may be eligible for incentive compensation
Certain roles may be eligible for equity
Reasonable accommodations during the application or recruiting process