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Lead UI/UX Designer
Salesforce. Design intuitive and trustworthy digital experiences contributing to customer success at Salesforce .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in user-centered design methods, including customer journey mapping, wireframing, and high-fidelity prototyping, while advocating for ethical and accessible design practices. Proficient in collaborating with cross-functional teams to deliver impactful digital experiences across various platforms.
Highest-signal resume keywords
User-Centered Design MethodsFigma ProficiencyDesign Systems ImplementationHigh-Fidelity PrototypingAgile Environment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WireframingPrototypingCustomer Journey MappingFront-End DevelopmentUsability TestingDesign TestingStyle Guide ProductionMulti-Surface Ecosystem UnderstandingAI-Assisted Design WorkflowsVibe Coding
Soft Skills
Exceptional CommunicationActive ListeningProblem-SolvingTeam CollaborationStakeholder Persuasion
Tools & Technologies
FigmaClaudeCursorPrototyping ToolsDesign Documentation
Industry Keywords
B2C ProductsB2B ProductsDigital ExperiencesInclusive DesignEthical Design Practices
About the role
Key responsibilities & impact- Design intuitive and trustworthy digital experiences contributing to customer success at Salesforce
- Translate complex product capabilities, business logic, human-AI workflows, and customer needs into UI designs, wireframes, and interactive Figma prototypes
- Rapidly prototype and test concepts to resolve ambiguity, validate flows, and refine experiences based on real-world usage
- Contribute to customer journey mapping and other experience design artifacts and tools
- Present and communicate design concepts and rationales to cross-functional partners and stakeholders
- Oversee design of web, mobile, and in-app features, interfaces, and experiences
- Provide design handoff documentation and specifications for technical execution
- Partner with engineering to ensure high-quality implementation and a polished user experience
- Plan, execute, and report on user research and incorporate findings into design decisions
- Solicit feedback from peers and stakeholders to improve designs
- Advocate for ethical, inclusive, and accessible designs
- Stay current on UI standards for common platforms and industry trends
- Address design challenges from conceptualization through execution, including storyboards, workflows, wireframes, and high-fidelity mockups
- Partner with Product Managers and UX/UI Leads to align designs with the design system and user experience vision
Requirements
What you’ll need- 5-7+ years of hands-on experience designing and leading B2C or B2B products and websites within cross-functional teams
- Proven track record of implementing globally impactful, universally designed experiences catering to diverse languages and abilities
- Strong proficiency in user-centered design methods and best practices
- Expertise across the UX design process, including customer journey mapping, wireframing, high-fidelity prototyping, and design testing
- Proven experience implementing design systems and producing style guides
- Proficiency in Figma and modern design and prototyping tools, including emerging AI-assisted design workflows
- Holistic, system-level thinking with understanding of multi-surface ecosystems
- Commitment to ethical design practices and advocacy for equality in design
- Exceptional communication and active listening skills
- Ability to navigate ambiguity, persuade stakeholders, and achieve consensus in fast-paced, high-stakes environments
- Self-driven work ethic and effective team collaboration skills
- Exceptional problem-solving abilities
- Ability to flourish in an agile environment and deliver under demanding deadlines
- Success managing and prioritizing multiple projects and diverse work streams simultaneously
- Experience with customer-facing digital experiences preferred
- Familiarity with AI-assisted prototyping and vibe coding, including tools such as Claude or Cursor
- Familiarity with AI-powered products, conversational UX, or emerging human-AI interaction patterns
- Front-End/CSS development experience
- Strong focus on usability and accessibility
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles
- Reasonable accommodation during the application or recruiting process