Life Sciences Program Manager – Program Executive

Salesforce

. Lead large, complex Life Sciences customer engagements, including multi-workstream transformations, strategic accounts, and enterprise implementations .

Posted 10/15/2026full-timeRemote • Brazil, ArgentinaSeniorLeadWebsite

About the role

Key responsibilities & impact

Lead large, complex Life Sciences customer engagements, including multi-workstream transformations, strategic accounts, and enterprise implementations
Own end-to-end program P&L, scope, budget, risk, contractual commitments, and bid-versus-delivered margin
Lead Salesforce project teams and cross-functional delivery teams, including third-party system integrators, without positional authority
Create program strategy, management approach, governance, objectives, outcomes, and KPIs
Serve as the executive-facing delivery contact for clients and Salesforce stakeholders through the CxO level
Run steering committees and manage executive customer relationships
Apply AI tooling and agentic workflows to improve delivery efficiency and customer outcomes
Lead AI and Agentforce transformations for drug commercialization, field engagement, and clinical and commercial operations
Drive adoption and consumption of AI and agentic capabilities to achieve measurable customer impact
Anticipate, mitigate, and manage delivery and customer risk, escalating with recommended paths forward
Coach and uplift Salesforce Professional Services team members and contribute to delivery processes, artifacts, and methodologies
Build and expand business relationships with Sales, Success, Technology, Product, and Support to drive customer adoption and pipeline

Requirements

What you’ll need

Demonstrated experience applying AI productivity tools, automation, or agentic workflows within a professional services or program delivery context, with measurable impact on delivery efficiency or customer outcomes
12+ years of professional services or consulting delivery experience, with direct accountability for program execution across financials, risk, scope, and customer outcomes
Demonstrated track record leading large, complex programs ($10M+) with measurable outcomes
5+ years of direct Life Sciences industry experience in pharma, biotech, medtech, or related sectors
5+ years leading large, cross-functional delivery teams across multiple geographies and workstreams, including third-party system integrators, without positional authority
Direct experience managing program financials at the engagement level, including forecasting, revenue control, earned value analysis, and delivered-versus-bid margin
End-to-end knowledge of system development, implementation, and operational readiness within Life Sciences environments, including familiarity with regulated industry requirements
Proven ability to lead steering committee and executive-level customer relationships, including difficult data-driven conversations around budget, resources, timelines, and outcomes
Outstanding executive presence and communication skills, verbal and written, with the ability to tailor messaging across technical, commercial, and regulatory audiences
Must be able to operate as a fully billable IC
Bachelor's degree required
Approximately 25% travel, with variation based on customer need

Benefits

Comp & perks

AI tooling and agentic workflows to optimize delivery and accelerate impact
Global education reimbursement program for Salesforce platform certifications
Benefits and resources supporting balance and wellbeing
Reasonable accommodation during the application or recruiting process
AI agents and resources designed to accelerate employee impact