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Manager, AIforce Strategy – Innovation
Salesforce. Design, validate, and execute internal AIforce capabilities across Slack, Customer 360, Agentforce, and Data 360 using live business data .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex, cross-functional programs with a focus on API-first architectures, financial modeling, and process optimization. Capable of translating technical architectures into executive narratives and managing product gap backlogs tied to business use cases.
Highest-signal resume keywords
Program ManagementAPI-First ArchitecturesFinancial ModelingProcess OptimizationCross-Functional Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical StrategyBusiness Case DevelopmentROI TrackingSystems ThinkingDecision Mechanisms
Soft Skills
Executive PresenceNarrative DevelopmentCross-Team Coordination
Tools & Technologies
SlackCustomer 360AgentforceData 360
Industry Keywords
Process-To-Cash (P2C)Go-To-Market (GTM)Enterprise Sales Workflows
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Design, validate, and execute internal AIforce capabilities across Slack, Customer 360, Agentforce, and Data 360 using live business data
- Define semantic layer standards, disambiguation rules, and decision mechanisms for emerging platform features
- Lead pre-GA business readiness testing and identify actionable technical friction
- Lead complex AIforce initiatives from problem definition through validation, operational readiness, and platform-scale rollout
- Coordinate across Product, Digital Enterprise Transformation, Architecture, Business Operations, and GTM teams
- Diagnose P2C and GTM process friction and manage a product gap backlog tied to business use cases
- Define workstreams, milestones, decision points, and cross-team accountability mechanisms
- Define and track ROI indicators including deal velocity, pipeline impact, hours saved, and adoption metrics
- Package implementation wins into customer-ready case studies, executive readouts, and field enablement materials
- Provide narrative inputs for executive briefings, Dreamforce events, customer sessions, and analyst engagements
- Convert implementation lessons into repeatable architectural and GTM patterns
- Anticipate emerging platform and business needs and translate them into actionable programs
- Run the five-step delivery arc: Inspire & Discover, Co-ideate & Architect, Pressure-test & Validate, Route & Escalate, and Publish & Present
Requirements
What you’ll need- 6-8 years of experience in program management, technical strategy, or a related field
- Proven experience with API-first architectures
- Solid systems thinking
- Demonstrated ability to lead complex, cross-functional programs across engineering, product management, and business operations teams
- Experience with financial/ROI modeling, business case development, process optimization, and tracking commercial metrics
- Strong executive presence and ability to translate complex technical architectures into executive readouts and customer-facing narratives
- Strong familiarity with Process-to-Cash (P2C), Go-To-Market (GTM) operations, and enterprise sales workflows
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles
- Benefits may be available for certain roles