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Manager, Product and Technology Communications
Salesforce. Own external communications strategy across Apps, Industries, and Agentforce .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing comprehensive communications strategies that effectively articulate the impact of autonomous agents within enterprise software. Proven ability to integrate technical knowledge with compelling narratives to engage diverse audiences and drive market understanding.
Highest-signal resume keywords
7+ Years Experience In CommunicationsExperience Supporting Major Category-Shift NarrativesTechnical Literacy In 4-Layer ArchitectureAbility To Translate Technical Knowledge Into Clear ProseSkilled Project Orchestration Across Departments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communications StrategyNarrative DevelopmentMarket-Facing StorytellingProduct IntegrationAutonomous Agents Understanding
Soft Skills
High AgencySound JudgmentAbility To Thrive In High-Stakes Environments
Industry Keywords
Enterprise SoftwareEmerging TechnologyAI LandscapeAgentic WorkProduct Marketing
About the role
Key responsibilities & impact- Own external communications strategy across Apps, Industries, and Agentforce
- Translate autonomous AI agents and human-agent collaboration into compelling stories for executives, customers, and the broader market
- Partner with product, product marketing, product engineering, and executive leadership
- Position Salesforce platforms as definitive infrastructure for AI-powered work
- Ensure a cohesive, differentiated narrative across the product portfolio
- Lead communications strategy for Salesforce products across Apps, Industries, AI Labs, and Agentforce
- Devise and execute a multi-channel communications roadmap explaining the Agentic Enterprise
- Identify and empower internal visionaries and pioneering leaders
- Turn diverse perspectives into market-facing voices validating the shift toward agentic work
- Lead outcome-based external storytelling and produce supporting evidence and narratives
- Bridge product and the public while preserving technical authority and accuracy
Requirements
What you’ll need- 7+ years of experience in communications or marketing at the intersection of enterprise software and emerging technology
- Experience supporting major category-shift narratives
- Proven ability to integrate disparate product lines into a clear, compelling narrative
- Strong grasp of how autonomous agents change the user experience
- Ability to articulate the evolution of autonomous agents
- Skilled project orchestration across departments
- Ability to identify subject matter experts and develop market-facing thought leaders
- Technical literacy and ability to understand 4-layer architecture
- Ability to translate technical knowledge into clear prose
- Experience thriving in high-stakes environments
- High agency and precision in delivering results
- Sound judgment in the rapidly evolving AI landscape
- Ability to provide counsel to product leaders using evidence-based storytelling
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles