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Named Account Executive, Enterprise Non-Profit
Salesforce. Establish and nurture relationships with strategic non-profit organizations .
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Establish and nurture relationships with strategic non-profit organizations
- Understand client requirements and demonstrate the value of Salesforce products
- Help non-profit organizations leverage Salesforce solutions to enhance operations and serve constituents
- Develop an in-depth understanding of Salesforce products and solutions
- Act as the primary client contact and address inquiries and concerns promptly
- Monitor industry trends and competitive offerings
- Develop stakeholder relationships and drive customer satisfaction
- Develop and drive long-term account strategies aligned with customer objectives
- Coordinate internal Salesforce resources to meet customer needs
- Perform account planning with Prime and Cloud sales resources
- Communicate Salesforce’s value proposition to existing and prospective customers
- Keep clients informed about relevant product features, updates, and enhancements
- Identify growth opportunities and expand Salesforce services within existing accounts
- Resolve client issues efficiently
- Use data analysis to identify improvement areas and make data-driven recommendations
- Expand existing and new accounts while driving digital transformation and exceptional customer experience
Requirements
What you’ll need- Minimum of 7–10 years of full cycle SaaS closing experience
- Outstanding communication and interpersonal skills
- Willingness and ability to travel to client locations as required
- Strong problem-solving and negotiation abilities
- Experience building global engagement across multiple lines of business and broadening product support within an organization
- Experience collaborating with Solutions Engineers, Customer Success Managers, Product Managers, and Co-Prime teammates
- Financial acumen
- Solid career longevity and track record of success
- Understanding of account plans and mutual close plans
- Solid business acumen around forecasting and customer management
- Self-motivated with a commitment to achieving and exceeding sales targets
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available
- Equity may be available