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Senior AI Engineer, Agentforce Operations
Salesforce. Partner with product and forward-deployed engineers to build reliable new features for the AI platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in AI/ML software engineering, focusing on building reliable AI systems and production-grade distributed systems. Proficient in model evaluation, architectural decision-making, and fostering collaboration across technical teams and stakeholders.
Highest-signal resume keywords
AI/ML Software EngineeringModel Evaluation ExpertiseProduction-Grade Distributed SystemsCloud Infrastructure PracticesLeadership in Technical Initiatives
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonGoJavaC++Model EvaluationLLM Orchestration FrameworksAPIsData ModelsDockerKubernetes
Soft Skills
Excellent Communication SkillsMentoringCollaborationContinuous LearningProblem-Solving
Tools & Technologies
Enterprise-Grade Observability PlatformsInfrastructure as CodeCloud-Native Deployment Practices
Industry Keywords
Public SectorSecurity ComplianceData SovereigntySupply ChainLogisticsManufacturingOperational WorkflowsDepartment of Defense Impact Levels
Tech Stack
Tools & technologiesCloudDistributed SystemsDockerJavaKubernetesPythonC++Go
About the role
Key responsibilities & impact- Partner with product and forward-deployed engineers to build reliable new features for the AI platform
- Lead development of intelligent agents that complete complex supply chain tasks reliably and consistently
- Design and implement planning, orchestration, and evaluation systems for autonomous multi-step workflows
- Make architectural decisions for mission-critical, highly available systems across varied and constrained deployment environments
- Establish engineering practices for model evaluation, AI safety, observability, reliability, and cost management
- Translate product vision into multi-year technical roadmaps with Product Management and executive leadership
- Guide technical strategy for AI model deployment, safety constraints, reliability frameworks, and evaluation methodologies
- Drive enterprise-grade observability, operational excellence, and cloud infrastructure practices
- Identify and mitigate risks related to security, compliance, scale, availability, and model behavior
- Raise the engineering bar, contribute to hiring, and foster continuous learning and high ownership
- Build trusted AI systems for mission-critical public-sector workflows and help shape the product and engineering team
Requirements
What you’ll need- B.S. in Computer Science or equivalent with coursework in Artificial Intelligence
- 4+ years of industry experience in Software Engineering, with a focus in AI/ML
- Strong proficiency in multiple programming languages, such as Python, Go, Java, or C++
- Experience designing and operating production-grade distributed systems, APIs and data models
- Deep expertise in model evaluation, including custom benchmarks, automated evaluation suites, and production telemetry for monitoring model quality, drift, reliability, and safety
- Experience building production systems with LLM orchestration frameworks
- Demonstrated ability to lead complex technical initiatives, make sound architectural decisions, and deliver through ambiguity
- Proven ability to collaborate across engineering, product, customer-facing, and executive stakeholders
- Experience mentoring engineers and raising technical execution quality across a team
- Excellent written and verbal communication skills
- Enthusiasm for learning and helping peers grow
- Experience with regulated industries, particularly public sector or environments with strong security, compliance, and data-sovereignty requirements
- Familiarity with classified or limited-connectivity environments, including Department of Defense Impact Levels such as IL6
- Experience with enterprise-grade observability platforms, infrastructure as code, and cloud-native deployment practices
- Experience with Docker and Kubernetes
- Experience building AI products for supply chain, logistics, manufacturing, or operational workflows
- Contributions to open-source software, patents, publications, or other notable technical work
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles
- Reasonable accommodation during the application or recruiting process