Senior Director, Communications Strategy – Operations

Salesforce

. Work with the CCO and leadership team to define priorities, sharpen goals, and build plans, milestones, and metrics .

Posted 11/2/2026full-timeUnited StatesSenior💰 $181,700 - $304,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong strategic and analytical skills to define priorities and build scalable operating models. Proven ability to manage complex, cross-functional initiatives while maintaining alignment among senior stakeholders and ensuring effective communication.

Highest-signal resume keywords

10+ Years Experience In StrategyFinancial Fluency Including BudgetingStrong Strategic And Analytical SkillsExcellent Written And Verbal Communication SkillsExperience In Corporate Communications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementBudget PlanningForecastingVendor ManagementResource Trade-OffsOperational PlanningMetrics DevelopmentRisk ManagementCross-Functional CollaborationOKR Management

Soft Skills

Collaborative StyleAbility To Influence Without Formal AuthoritySound JudgmentComfort With AmbiguityConflict Resolution

Industry Keywords

Corporate CommunicationsPublic AffairsAgency EnvironmentLarge Global Technology CompanyOrganizational Planning

About the role

Key responsibilities & impact

Work with the CCO and leadership team to define priorities, sharpen goals, and build plans, milestones, and metrics
Own the cadence of planning cycles, OKRs, executive reviews, and leadership and all-team meetings
Ensure discussions focus on the right decisions and are followed through
Anticipate needs, pressure-test thinking, flag risks and opportunities, and help manage the CCO’s priorities
Partner with Communications operations to support budget planning, forecasting, and tracking, including agency and vendor spend
Help leadership make informed resource trade-offs
Align leaders across media, creative engagement, and other Communications teams on priorities, resources, and timelines
Resolve conflicts before they become blockers
Partner with Communications operations and strategy, Finance, People, Legal, and Marketing
Improve structure, processes, tools, and reporting and design a scalable operating model
Lead and grow a small team
Support hiring, onboarding, and organizational planning

Requirements

What you’ll need

10+ years of experience in strategy, business operations, program management, consulting, or chief-of-staff roles, ideally within communications, marketing, or another corporate function
Strong strategic and analytical skills
Ability to turn ambiguity into clear priorities and plans
Track record of running complex, cross-functional work and keeping senior stakeholders aligned
Financial fluency, including comfort with budgets, forecasting, and vendor management
Sound judgment and discretion with sensitive information
Credibility to work with executives
Excellent written and verbal communication skills
Ability to distill complexity for senior audiences
Collaborative, low-ego style
Ability to influence without formal authority
Comfort with ambiguity and pace in a high-visibility environment
Experience in corporate communications, public affairs, or an agency environment is a plus
Experience at a large, global technology company is a plus
Experience building or scaling an operations function or operating model is a plus

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation, where applicable
Equity, where applicable