Senior Director, Content Design

Salesforce

. Lead and grow a high-performing team of content designers .

Posted 11/11/2026full-timeRemote • California • United StatesSenior💰 $263,200 - $401,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in content design and UX craft, with a strong focus on managing and growing high-performing teams. Proven ability to influence product decisions and champion content strategy at the executive level while ensuring language consistency across platforms.

Highest-signal resume keywords

Content DesignUX CraftTeam ManagementCross-Functional CollaborationAI Fluency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Content Systems DesignLanguage ConsistencyHelp Center StrategyPerformance ManagementContent Quality Improvement

Soft Skills

Executive PresenceInfluencing SkillsCareer Development AdvocacyFeedback FacilitationCollaboration

Tools & Technologies

SlackAI-Native ExperiencesVendor Management

Industry Keywords

Content DesignUser ExperienceDistributed TeamsEthical AI

About the role

Key responsibilities & impact

Lead and grow a high-performing team of content designers
Define how written and spoken natural language shapes how people and agents work together in Slack
Champion team members' careers through performance, promotion, and growth conversations
Support people logistics including relocation and sabbaticals
Champion content design at the executive level
Own naming, terminology, and language decisions with product leadership
Partner with product design, product management, and engineering
Raise content craft and quality across AI-native experiences and traditional UI
Evolve team operations and create clear feedback paths
Lead and advocate for Help Center content strategy
Manage Help Center vendor partnerships and cross-functional ownership

Requirements

What you’ll need

Deep content design background with strong UX craft
Experience designing content systems that reduce cross-platform confusion and maintain language consistency across products, surfaces, and devices
Experience managing content design teams, ideally including Help or support content
Track record of growing strong individual contributors and leaders
Experience leading distributed teams
Executive presence and ability to explain the value of language systems clearly
Ability to influence product decisions at the senior level
Excellent cross-functional collaboration track record
AI fluency grounded in judgment
Willingness to engage with AI's ethical tradeoffs

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation may be available
Equity may be available
Reasonable accommodation during the application or recruiting process