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Senior Director, Global Acceleration Hub Practice Leader – Revenue Cloud, SPIFF
Salesforce. Define and execute the strategic vision, priorities, and operating model for the Revenue Cloud and Spiff Professional Services Practice .
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Define and execute the strategic vision, priorities, and operating model for the Revenue Cloud and Spiff Professional Services Practice
- Drive overall practice health, growth, scalability, and operational excellence
- Establish annual business objectives, success metrics, and execution plans aligned to company priorities
- Lead organizational planning, workforce strategy, and practice evolution
- Develop go-to-market strategies that accelerate services adoption and customer success
- Support strategic opportunities through executive engagement, solution strategy, deal support, and customer advisory
- Drive services bookings, pipeline growth, and revenue attainment while identifying new business opportunities
- Serve as executive sponsor for strategic enterprise customers and key transformation initiatives
- Lead executive governance discussions, risk management, escalation resolution, and business outcome planning
- Establish delivery best practices, governance frameworks, quality standards, and operational processes
- Improve customer outcomes, consultant effectiveness, and project success
- Drive continuous improvement using customer feedback, delivery insights, and operational metrics
- Partner with the Global Delivery Center to scale delivery capacity across onshore, offshore, and blended models
- Influence product roadmap priorities through Voice of Services feedback
- Champion AI-driven capabilities and innovation across consulting methodologies and customer engagements
- Drive adoption of new products, accelerators, and repeatable solution frameworks
- Lead, coach, and develop a high-performing leadership team across consulting, architecture, enablement, and practice operations
- Build scalable enablement programs that increase consultant readiness, certifications, technical expertise, and leadership capability
- Build partnerships across Sales, Product, Engineering, Customer Success, Support, Marketing, and Operations
- Lead complex cross-functional initiatives and represent the practice in executive planning and strategic organizational initiatives
Requirements
What you’ll need- 10+ years of leadership experience in professional services, consulting, or enterprise SaaS delivery, including senior leadership roles
- Domain expertise in Revenue Cloud, Quote-to-Cash, Sales Transformation, and Enterprise SaaS platforms
- Demonstrated experience building and scaling high-performing consulting or delivery organizations
- Strong executive presence with the ability to influence senior level stakeholders internally and externally
- Proven ability to translate complex delivery concepts into clear business terms for diverse audiences
- Experience driving go-to-market strategy, business growth, and operational excellence
- Familiarity with AI-enabled sales transformation, revenue operations, and digital transformation initiatives
- Proven ability to lead through change while developing high-performing teams and delivering measurable business outcomes
- Preferred: Revenue Cloud, CPQ, Billing, or Incentive Compensation Management product experience
- Preferred: Experience operating within a Global Delivery Center (GDC) model to accelerate tool-based delivery
- Preferred: Experience building delivery playbooks, governance models, or reusable delivery assets
- Preferred: Experience leading community building initiatives to expand developer and implementation expertise
- Preferred: Professional Services leadership within a global technology organization
- Preferred: Experience partnering with global systems integrators and strategic consulting partners
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Certain roles may be eligible for incentive compensation and equity
- Reasonable accommodations during the application or recruiting process