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Salesforce

Senior/Lead Product Designer – Qualified, AI Products

Salesforce

. Design Piper’s AI brain interface for understanding leads, forming plans, explaining reasoning, and shaping personality, goals, and objection handling .

Posted 9/28/2026full-timeRemote • Washington • United StatesSenior💰 $123,100 - $186,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product design with a focus on AI and conversational experiences, including the ability to define problems and solutions collaboratively with engineering and machine learning teams. Proficient in creating design patterns for autonomous agents and shipping design decisions effectively.

Highest-signal resume keywords
Product Design ExperienceAI Conversational ExperienceUnderstanding of LLM BehaviorFluency in AI ToolingVisual and Interaction Craft

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product DesignAI DesignConversational Experience DesignPrototypingDesign PatternsMulti-Step Autonomous Workflows
Soft Skills
Problem DefinitionInfluencing Product Direction
Tools & Technologies
AI ToolsEngineering CollaborationMachine Learning Collaboration
Industry Keywords
Enterprise SalesCRM WorkflowsReal-Time Communication Design

About the role

Key responsibilities & impact
  • Design Piper’s AI brain interface for understanding leads, forming plans, explaining reasoning, and shaping personality, goals, and objection handling
  • Design Piper’s live chat and video presence, including micro-interactions, latency handling, turn-taking, and tone
  • Establish design patterns for autonomous agents in enterprise sales
  • Prototype in code or with AI tools
  • Ship design decisions rather than only documenting them
  • Work directly with engineering and machine learning teams
  • Define problems alongside solutions
  • Work directly with leadership and influence product direction
  • Own work from problem definition through shipment

Requirements

What you’ll need
  • 6+ years of product design experience
  • At least 2 years of experience on AI or conversational experiences
  • Understanding of LLM behavior, including latency, streaming, confidence, and failure modes
  • Fluency in AI tooling as a core part of the work
  • Strong visual and interaction craft
  • Comfortable defining problems without a detailed brief
  • Works directly with engineering and machine learning teams
  • Voice, video, or real-time communication design background (nice to have)
  • Familiarity with enterprise sales or CRM workflows (nice to have)
  • Experience designing multi-step autonomous workflows (nice to have)

Benefits

Comp & perks
  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
  • Reasonable accommodation during the application or recruiting process
  • Incentive compensation, equity, and benefits may be available for eligible roles