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Senior Learning Experience Design Analyst
Salesforce. Design and deliver engaging, inclusive, and effective learning programs using advanced instructional design and performance consulting approaches .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design methodologies such as ADDIE and SAM, with a strong focus on creating accessible and inclusive learning experiences. Proven ability to lead complex projects, mentor junior analysts, and leverage data-driven insights to enhance learning outcomes.
Highest-signal resume keywords
Instructional Design MethodologiesData-Driven DesignStakeholder ManagementMentoring Junior AnalystsProficiency with Authoring Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructional DesignLearning Experience DesignNeeds AnalysisPerformance ConsultingData InterpretationAccessibility StandardsAdvanced AssessmentsImpact MappingRoot Cause AnalysisAgile Methodology
Soft Skills
CommunicationFacilitationProblem-SolvingCritical ThinkingAdaptability
Tools & Technologies
RiseStorylineAI AgentsLearning TechnologiesProject Management Tools
Certifications & Qualifications
CPLP/ATDPMPCPTD
Industry Keywords
Corporate LearningEnterprise EnvironmentSalesforce ProductsLearning EcosystemPerformance Support Solutions
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Design and deliver engaging, inclusive, and effective learning programs using advanced instructional design and performance consulting approaches
- Analyze business problems, uncover root causes, and align learning solutions with measurable outcomes
- Ensure learning experiences meet accessibility standards and foster equity for diverse learners
- Interpret complex data sets, learner feedback, and business metrics to refine solutions and demonstrate impact
- Explore and apply emerging technologies, including AI agents, to improve design, efficiency, and innovation
- Lead and mentor junior analysts while modeling best practices
- Build trust with stakeholders and subject-matter experts, navigate objections, and integrate multiple perspectives
- Craft compelling stories and present findings to diverse audiences
- Manage complex projects, ensuring scope, timelines, and deliverables are achieved
- Shape enablement programs influencing thousands of learners and drive business outcomes across Salesforce’s learning ecosystem
Requirements
What you’ll need- 5+ years of instructional design or learning experience design in a corporate or enterprise environment
- Proven experience leading end-to-end learning design projects from needs analysis through delivery and evaluation
- Advanced knowledge of instructional design methodologies including ADDIE, SAM, and Agile
- Knowledge of performance consulting approaches
- Proficiency with authoring tools such as Rise, Storyline, or equivalent
- Experience with data-driven design, interpreting learner data and feedback to refine solutions
- Strong stakeholder management skills, including synthesizing perspectives, navigating objections, and building consensus
- Ability to design accessible, inclusive learning experiences aligned with accessibility standards
- Excellent communication, facilitation, mentoring, presentation, problem-solving, critical-thinking, adaptability, resilience, and growth-mindset skills
- Experience applying AI and agent-based tools to design, workflow optimization, or content creation is an advantage
- Familiarity with Salesforce products, services, or customer-facing roles is an advantage
- Expertise in advanced assessments, simulations, and performance support solutions is an advantage
- Exposure to impact mapping, root cause analysis, or advanced evaluation methods is an advantage
- Experience mentoring or coaching junior instructional designers/analysts is an advantage
- Professional certifications in instructional design, learning technologies, or project management such as CPLP/ATD, PMP, or CPTD are an advantage
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation, as applicable
- Equity, as applicable
- Reasonable accommodations during the application or recruiting process