Senior Manager, Digital Enterprise Technology, Customer Program Strategy & Storytelling

Salesforce

. Run and grow the Agentic Enterprise portfolio across Salesforce .

Posted 11/9/2026full-timeUnited StatesSenior💰 $143,400 - $216,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content strategy and corporate communications, with a strong ability to create executive-level presentations and narratives that align with business objectives. Proficient in managing cross-functional projects and driving seller enablement through effective content development and performance tracking.

Highest-signal resume keywords

Content Strategy DevelopmentSales Enablement Program DesignPresentation Design and StorytellingProject Management Across WorkstreamsExperience with Salesforce Platform

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content CreationMetrics ReportingPerformance TrackingDigital TransformationAI/Automation KnowledgePortfolio ManagementExecutive-Level Content DevelopmentAnalytical MindsetMarketing Campaign DevelopmentOrganizational Transformation

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationAbility to Thrive in Fast-Paced EnvironmentsCross-Team AlignmentStakeholder Communication

Tools & Technologies

Google SlidesVisual Design ToolsSlackGoogle WorkspaceProject Management Tools

Certifications & Qualifications

MBA or Advanced Degree in CommunicationsMBA or Advanced Degree in MarketingMBA or Advanced Degree in Business Administration

Industry Keywords

SaaSEnterprise SoftwareCorporate CommunicationsBusiness TransformationCustomer-Facing Presentations

About the role

Key responsibilities & impact

Run and grow the Agentic Enterprise portfolio across Salesforce
Track emerging internal AI trends and translate them into leadership narratives
Track Agentic Enterprise portfolio metrics
Create Customer Zero content frameworks, presentations, playbooks, guides, and strategic content
Amplify Customer Zero content in Product Marketing activations, including video, social, and blog
Grow a centralized content library
Enable sellers to use Customer Zero materials and talking points
Partner with Sales Enablement and Field teams to embed proof points into seller programs and training
Build seller feedback loops to refine content
Partner with Product Marketing, PR, and Newsroom on content strategy and editorial calendars
Co-develop press-ready narratives and talking points for earned media
Connect Customer Zero content with corporate communications strategy
Lead content strategy and development for Customer Zero activations at Salesforce-hosted events, including Dreamforce and TrailheadDX
Develop speaker presentations, demo scripts, and collateral for hosted keynotes
Provide program management support and coordination
Report program metrics, value delivered, and progress through dashboards and reports
Drive cross-team alignment through communication plans and regular status updates
Track external content impact, including press placements, seller usage, event engagement, and customer/prospect influence
Report trends to guide future portfolio investment and storytelling

Requirements

What you’ll need

7+ years in content strategy, corporate communications, business transformation, or a related strategic role
Record of independently owning a portfolio end to end
Experience building or scaling a capability map, portfolio view, or similar framework in a complex organization
Experience designing or running seller/field enablement programs
Exceptional presentation design and storytelling skills
Proficiency in Google Slides and visual design tools
Strong written and verbal communication
Experience creating executive-level content and leading high-visibility presentations
Proven external marketing content and event support experience
Experience partnering with PR, Newsroom, or corporate communications to place external stories
Deep understanding of digital transformation and process optimization
Strong knowledge of AI/automation and business applications
Ability to translate technical concepts into business value narratives
Experience supporting enterprise-wide transformation programs and stakeholder communications
Experience supporting strategic events, conferences, and customer-facing presentations
Understanding of marketing campaign development and sales enablement
Ability to create content serving marketing objectives and sales conversations
Strong project management skills across multiple workstreams and cross-functional partners
Proficiency with Slack, Google Workspace, and project management tools
Ability to thrive in fast-paced environments with shifting priorities and tight deadlines
Analytical mindset and ability to synthesize complex information into actionable insights
Ability to align content with business and marketing objectives
Experience with performance tracking, metrics reporting, and demonstrating value
MBA or advanced degree in Communications, Marketing, or Business Administration is preferred
Experience at consulting or technology companies, especially SaaS or enterprise software, is preferred
Background in organizational transformation or large-scale program storytelling is preferred
Internal product adoption experience is preferred
Knowledge of the Salesforce platform and ecosystem is preferred
Experience in innovation centers or transformation showcase environments is preferred

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation may be available for certain roles
Equity may be available for certain roles
Reasonable accommodation during the application or recruiting process