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Senior Product Owner
Salesforce. Own Feedback Loops, Salesforce's internal product connecting internal and external customer feedback across Salesforce clouds .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Python and SQL for technical analysis while effectively engaging with product managers and stakeholders to influence product decisions. Proficient in synthesizing customer feedback and translating it into actionable insights for product teams.
Highest-signal resume keywords
Python ProgrammingSQL ProficiencyTechnical AnalysisCustomer Feedback SynthesisStakeholder Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Code AnalysisProduct PrioritizationFeedback Loop ManagementAgentic ToolsAutomation Scripting
Soft Skills
Clear CommunicationCross-Functional Collaboration
Industry Keywords
Voice of CustomerMulti-Product EnvironmentAgile MethodologyProduct Management
Tech Stack
Tools & technologiesCloudPythonSQL
About the role
Key responsibilities & impact- Own Feedback Loops, Salesforce's internal product connecting internal and external customer feedback across Salesforce clouds
- Synthesize feedback using agentic tools and translate it into clear, actionable input for product teams
- Influence product prioritization by presenting synthesized feedback and recommendations to product leaders
- Close the loop with field teams and customers by communicating how feedback was addressed
- Read and analyze code and technical specifications to engage product and engineering teams credibly
- Discuss epics, stories and sprints with product and engineering teams
- Spend approximately 25% of time hands-on coding, primarily in Python and SQL
- Build lightweight tools and scripts to automate feedback synthesis and reporting
- Engage with product managers, engineering teams, field teams and senior leaders across Product, Field, Pricing, Marketing, Finance and Customer Success
Requirements
What you’ll need- Engineering background with the ability to read, analyze and discuss code, epics, stories and sprints
- Fluency in Python and SQL
- Ability to split time between technical analysis and engagement with product managers and leaders, roughly 75/25
- Experience influencing product stakeholders without direct authority
- Clear written and verbal communication for translating technical detail into product decisions
- Experience with agentic coding tools or AI-assisted development (even better)
- Background in customer feedback, voice of customer or similar programs (even better)
- Experience working across a cross-cloud or multi-product environment (even better)
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation, where applicable
- Equity, where applicable
- AI agents and resources supporting balance and performance
- Reasonable accommodation during the application or recruiting process