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Senior Solution Architect – Consumer Goods Cloud, Trade Promotion Management
Salesforce. Lead one or more workstreams in sophisticated enterprise customer engagements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce platform configuration and customization, with a strong focus on delivering comprehensive solutions for enterprise-level projects. Proven ability to lead cross-functional teams, manage customer expectations, and drive strategic initiatives that enhance business value.
Highest-signal resume keywords
Salesforce Platform ExpertiseEnterprise-Level Project ManagementConsumer Goods Cloud ExperienceAgile Software Development MethodologyStrong Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationSalesforce CustomizationSystem Architecture DefinitionBusiness Process DocumentationWireframingUser Story WritingProcess Flow Diagram ToolsUMLSequence DiagramsAI Toolchains
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationResourceful Problem-SolvingTeam CollaborationNegotiation Skills
Tools & Technologies
Salesforce Professional Services MethodologyClaudeCursorElements Cloud
Certifications & Qualifications
CG Cloud AccreditationREX Accreditation
Industry Keywords
Consumer GoodsRetail ExecutionTrade Promotion ManagementEnterprise Customer EngagementsThought Leadership
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead one or more workstreams in sophisticated enterprise customer engagements
- Partner with key collaborators to drive the customer vision and complete key deliverables
- Advise customers hands-on using solution, technical, Salesforce product, industry, consulting, and client-business knowledge
- Deliver customer return on investment
- Present and facilitate solution vision and execution with customers
- Drive difficult conversations and remove roadblocks to implementing business strategies
- Analyze issues and obstacles, resolve root causes, and identify corrective actions
- Engage with customer product owners, business process owners, technical resources, and C-suite stakeholders
- Understand customer requirements, analyze information, and craft comprehensive solutions
- Act as a strategic advisor and Salesforce product and platform expert for complex enterprise customers
- Guide customers and colleagues in rationalizing and deploying emerging technologies that increase business value
- Guide agents to support delivery
- Teach complex concepts and provide creative, prescriptive recommendations across client organizational levels
- Identify and proactively manage risks through complete resolution
- Manage customer expectations and negotiate complex solutions with customers and third-party partners
- Review and correct project or program direction, approach, and key artifacts
- Keep programs on track and ensure solutions remain extendable and maintainable
- Drive program vision and articulate project strategies enabling Salesforce platform technologies
- Steward Salesforce Professional Services Methodology
- Engage with Customer Success and Product teams to achieve value objectives
- Contribute to thought leadership and standard methodologies within cloud-specific practice teams and the broader marketplace
Requirements
What you’ll need- 10+ years of relevant experience in enterprise-level projects using waterfall and agile software development methodologies throughout the whole life cycle
- 3+ years of experience in Consumer Goods with practical Consumer Goods Cloud experience and deep understanding of Retail Execution and Trade Promotion Management
- Extensive experience with configuration and customization on the Salesforce platform
- Experience with AI toolchains such as Claude, Cursor, and Elements Cloud
- Expert-level experience defining system architecture landscapes, identifying gaps between current and desired end states, and delivering comprehensive solutions
- Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs
- Experience documenting business processes and wire-framing system designs using process flow diagram tools, UML, and sequence diagrams
- Strong presentation skills
- Strong written and verbal communication skills
- Ability to work as a team player on large-scale or enterprise implementations with multiple workstreams
- Ability to communicate with people in diverse roles
- Resourceful and innovative problem-solving ability
- Willingness to travel up to 50%
- Bachelor’s degree in Technology, Engineering, or a related quantitative discipline is preferred; equivalent demonstrable work experience in lieu of a degree will be considered
- Proven results delivering high-value business outcomes using an agile approach are preferred
- Relevant Salesforce certifications and accreditations, including CG Cloud and REX Accreditation, are preferred
- Consulting experience is strongly recommended
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Reasonable accommodations during the application or recruiting process