Senior Solution Architect – Data 360

. Serve as a strategic, trusted advisor for PACE (Product, Automotive, Consumer, Energy) industry clients, leveraging deep expertise in Data 360 .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $123,100 - $227,000 per yearWebsite

Tools & technologies

Cloud

Key responsibilities & impact

Serve as a strategic, trusted advisor for PACE (Product, Automotive, Consumer, Energy) industry clients, leveraging deep expertise in Data 360
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Guide agents to support delivery outcomes
Collaborate across client organizations while teaching complex concepts and applying creative, prescriptive thinking
Identify and proactively manage risk areas through complete resolution
Manage customer expectations and negotiate solutions to complex problems with customers and third-party partners
Review and correct project/program direction, approach, and key artifacts
Drive program vision and advise on project strategies enabling technologies including the Salesforce platform
Lead workstreams in sophisticated enterprise customer engagements
Serve as a hands-on advisor connecting with technical and business stakeholders through the C-suite
Analyze requirements, information, issues, and obstacles to craft comprehensive solutions and resolve root causes
Co-create solution vision, own execution, and obtain customer acceptance of delivered solutions

What you’ll need

Extensive experience with configuration and customization with Data 360
Ability to drive agentic delivery, with experience in AI toolchains (eg. Claude, Cursor, Elements Cloud, etc.)
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering comprehensive solutions
Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs
Experience documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc.
Strong presentation skills
Strong written and verbal communication skills
Ability to rapidly learn and take advantage of new concepts, business models, and technologies
Customer qualification of a large scale/enterprise implementation with multiple work streams
Ability to communicate with people in diverse roles
Resourceful and innovative problem-solving ability
Travel up to 50%
Bachelor’s degree (or foreign degree equivalent) in Technology, Engineering, or a related quantitative discipline, or equivalent demonstrable work experience in lieu of a degree
Proven results delivering high-value business outcomes using an agile approach
Proven results leading customer and/or partner success stories
Relevant Salesforce certifications and accreditations
Consulting experience strongly recommended

Comp & perks