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Senior Systems Engineer
Salesforce. Serve as the core hands-on subject matter expert for end-to-end operational stability, performance, compliance, and continuous optimization of enterprise financial systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational stability and performance of Financial ERP Systems, with a strong focus on compliance, incident resolution, and continuous optimization. Proven ability to lead teams and collaborate with stakeholders to enhance financial processes and ensure adherence to regulatory standards.
Highest-signal resume keywords
Financial ERP Systems OwnershipIncident/Problem ManagementIntegration Technologies (MuleSoft, Workday)Operational ExcellenceService Management (ITSM)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringRoot-Cause AnalysisAPI/Integration SupportFinancial Business Processes (Record to Report, Source to Pay, Plan to Perform)Continuous Optimization
Soft Skills
Excellent CommunicationInterpersonal SkillsCollaboration
Tools & Technologies
WorkdayVertexMuleSoftCore ERP Systems
Certifications & Qualifications
Related Technical Degree
Industry Keywords
SOX ComplianceData Privacy RegulationsUser Access GovernanceRole-Based Access ControlSegregation of Duties
Tech Stack
Tools & technologiesERPITSM
About the role
Key responsibilities & impact- Serve as the core hands-on subject matter expert for end-to-end operational stability, performance, compliance, and continuous optimization of enterprise financial systems
- Partner with Finance, Accounting, Procurement, Tax, and Treasury stakeholders to understand system pain points, gather requirements, and translate them into technical solutions
- Lead and mentor systems engineers to ensure high availability, reliability, and optimal performance of Core ERP systems while meeting SLAs and KPIs
- Own end-to-end resolution of high-priority financial-system incidents and drive root-cause analysis to prevent recurring failures
- Own Level 2/Level 3 support issues and coordinate user acceptance testing for system bugs and enhancements
- Ensure financial systems comply with internal controls, SOX, data privacy regulations, and statutory financial reporting standards
- Monitor user access governance, Role-Based Access Control, and Segregation of Duties
- Regularly test and update business continuity and disaster recovery plans for mission-critical financial databases and applications
Requirements
What you’ll need- 12+ years of experience in software engineering and operations
- Proven track record of service ownership of Financial ERP Systems, especially Workday, Vertex, and other SaaS applications supporting Finance business processes
- Operational background in IT Service Management (ITSM) frameworks, incident/problem/change management, API/integration support, and root-cause analysis
- Expertise in one of the Finance business processes: Record to Report, Source to Pay, or Plan to Perform
- Experience with multiple integration technologies, including MuleSoft and Workday integrations (Studio, Orchestrations, etc.)
- Experience leading a global team working across multiple time zones
- A keen eye for Innovation, Operational Excellence, and Automation
- A related technical degree required
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles