Senior Technical Architect – Data 360

Salesforce

. Serve as a Subject Matter Expert for Data 360 internally and with customers .

Posted 10/27/2026full-timeRemote • CanadaSenior💰 CA$195,000 - CA$514,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Data 360 and Customer Data Platforms, with a strong focus on data management, transformation, and architecture. Capable of delivering complex technical solutions while ensuring high client satisfaction and driving account growth.

Highest-signal resume keywords

Salesforce Data 360 ExperienceData Management and TransformationData Architecture SkillsCustomer Success FocusData Governance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Warehouse ExperienceETL ToolsData ProfilingData Quality AnalysisMDMsFuzzy MatchingAI-Related Data IntegrationVisualization and ModelingSQL ServerAdobe Marketing Databases

Soft Skills

Relationship-BuildingCollaborationCommunicationPresentationAdaptabilityLeadership

Tools & Technologies

Salesforce Sales CloudSalesforce Service CloudSalesforce Marketing CloudSnowflakeDatabricksRedshiftBigQueryTealium AudienceStreamSegmentActionIQ

Certifications & Qualifications

BA/BS Degree

Industry Keywords

Customer Data PlatformData IntegrationSubscriber ManagementIdentity ResolutionData Privacy RegulationsData GovernanceEnterprise SystemsGo-to-Market StrategyProfessional ServicesClient Satisfaction

Tech Stack

Tools & technologies

Amazon RedshiftBigQueryCloudETLSnowflakeSQLGo

About the role

Key responsibilities & impact

Serve as a Subject Matter Expert for Data 360 internally and with customers
Act as a strategic advisor helping customers unlock data from various enterprise systems
Help achieve or exceed customer goals and metrics while providing Data 360 best-practice insights
Deliver high client satisfaction scores by ensuring value is realized through each engagement
Manage multiple strategic clients simultaneously to meet or exceed utilization targets
Build a reputation as a trusted advisor among customers and the Data 360 community
Collaborate with the Go-to-Market team to drive services growth and account expansion
Maintain expertise in the evolving product roadmap and broader data platform landscape through continuous self-directed learning
Deliver complex technical solutions meeting customer business and technical requirements
Lead evaluation and presentation of solution options and customer education
Identify and proactively manage risks through complete issue resolution
Assess and shape customers’ technical landscapes
Partner with account and delivery leadership to identify and grow new business
Support Professional Services talent development through knowledge sharing, reusable assets, best practices, and cross-functional collaboration

Requirements

What you’ll need

Relevant Salesforce Data 360 experience or equivalent Customer Data Platform experience, such as Adobe AEP, Tealium AudienceStream, Segment, ActionIQ, or Treasure Data
Relevant Salesforce experience in Sales & Service Cloud and Marketing Cloud
Data warehouse experience preferred, such as Snowflake, Databricks, Redshift, BigQuery, SQL Server, or Adobe marketing databases
Experience with data management, data transformation, and ETL, preferably using cloud-based tools/infrastructure
Data architecture skills including data profiling, data quality analysis, MDMs, and fuzzy matching conventions a plus
Ability to communicate complex business and technical concepts using visualization and modeling aids
Ability to conceptualize and create sophisticated diagrams and documents
Strong aptitude to learn new technologies quickly and thoroughly
Expertise in information gathering and analysis related to data integration, subscriber management, and identity resolution
Experience with AI-related data integration technologies and concepts, including RAG, vector databases, search indexes, and knowledge bases, is a plus
Ability to influence group audiences, facilitate solutions, lead discussions, and conduct executive-level requirement-gathering sessions and solution presentations
Knowledge of Data Governance and Data Privacy concepts and regulations is a plus
BA/BS degree or foreign equivalent
Willingness to travel when needed, expected to be less than 50%
Passion for Customer Success
Ability to work independently and be a self-starter
Strong relationship-building, collaboration, communication, presentation, adaptability, and leadership qualities

Benefits

Comp & perks

Company bonus
Equity
Benefits
Reasonable accommodation during the application or recruiting process
AI agents and resources intended to support balance and well-being