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Senior Technical Program Manager, Trust & Infrastructure
Salesforce. Lead complex, multi-team migration programs from initiation through closure .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex, multi-team migration programs, with a strong focus on cloud infrastructure and SaaS solutions. Capable of aligning stakeholders, managing risks, and utilizing data-driven insights to drive successful program outcomes.
Highest-signal resume keywords
Cloud Infrastructure ManagementTechnical Program ManagementRisk ManagementStakeholder AlignmentData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program Metrics DefinitionDependency ManagementGovernanceCross-Functional LeadershipSaaS Program LeadershipCloud Migration ExperiencePortfolio ManagementInfrastructure ConsolidationTechnical Risk TranslationMulti-Cloud Migration
Soft Skills
Influential LeadershipDecision MakingProblem SolvingCommunicationOwnership in Ambiguity
Tools & Technologies
Data and AI ToolsHyperforceTenant Provisioning SystemsRouting Systems
Certifications & Qualifications
Related Technical Degree
Industry Keywords
Enterprise SoftwareTechnical Program ManagementCloud InfrastructureSaaSGlobal Scale Migrations
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead complex, multi-team migration programs from initiation through closure
- Align teams around scope, vision, business goals, milestones, governance, and success criteria
- Drive programs across existing internal and external customers, and net-new business
- Align migration targets, sequencing, and readiness with engineering and business partners
- Run program cadences, including Steering Committee meetings
- Make decisions, remove obstacles, and manage escalations
- Publish clear status updates for leaders, including risks, asks, and decisions
- Track risks, issues, and dependencies
- Define program metrics
- Use data and AI tools to guide priorities and accelerate planning and reporting
- Partner with Engineering, Capacity Planning, Product, Customer Enablement, and Operations to deliver migrations onto and within Hyperforce
Requirements
What you’ll need- 8+ years of enterprise software/technical program or engineering management experience at an enterprise technology company
- Experience leading cloud infrastructure, platform migration, or SaaS programs
- Experience leading complex, cross-functional technical programs end to end
- Experience with planning, dependency and risk management, governance, and stakeholder alignment
- Strong understanding of public cloud infrastructure
- Ability to translate technical risks into business impact and executive decisions
- Ability to take ownership in ambiguity and lead through influence without direct authority
- Experience with large-scale cloud or multi-cloud migrations, or infrastructure consolidation programs, for mission-critical SaaS at global scale (preferred)
- Experience with Portfolio Management or tenant provisioning and routing systems (preferred)
- Experience building scalable handoff, intake, or operating models across multiple teams (preferred)
- Related technical degree (preferred)
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles