Site Reliability Engineer, GovCloud 24/7

Salesforce

. Maintain system reliability and high performance across customer-facing Salesforce GovCloud services .

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $114,400 - $125,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maintaining high-performance Salesforce GovCloud services while ensuring compliance with security standards. Proficient in incident management, automation of operational processes, and collaboration across cross-functional teams.

Highest-signal resume keywords

Salesforce GovCloud ServicesIncident ManagementAWS/C2S InfrastructureTCP/IP TechnologiesLinux Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PythonGoUnix AdministrationJenkinsKubernetesChefPuppetMonitoring SystemsAgile ProcessesDevOps

Soft Skills

Effective CommunicationMentoringCollaborationProblem ResolutionContinuous Learning

Tools & Technologies

AWS CLIAWS SDKsSecurity Monitoring SystemsIncident Analysis ToolsAI Tools

Certifications & Qualifications

Linux+Red Hat CertificationAWS Certification

Industry Keywords

Site Reliability EngineeringOperational GuidelinesRoot Cause AnalysisHigh-Availability EnvironmentBlameless Retrospectives

Tech Stack

Tools & technologies

AWSChefJavaJenkinsKubernetesLinuxPuppetPythonSpinnakerTCP/IPUnixGo

About the role

Key responsibilities & impact

Maintain system reliability and high performance across customer-facing Salesforce GovCloud services
Lead incident response during major operational events, including Sev0/Sev1 incidents
Participate in post-incident reviews and drive problem resolution
Populate and participate in Root Cause Analyses (RCAs)
Partner with Global Solutions teams to implement preventative solutions
Align Site Reliability Engineering activities with compliance, security standards, and operational guidelines
Automate detection and resolution of recurring production issues
Improve workflows to streamline engineering practices and minimize operational and engineering toil
Collaborate with cross-functional teams on complex technical challenges
Mentor and collaborate with teammates on emerging technologies and continuous learning
Support dynamic operational needs and prioritize competing tasks

Requirements

What you’ll need

U.S. citizen (U.S. born or naturalized) without dual citizenship
Successful background investigation and ability to obtain and maintain a Minimum Background Investigation (MBI) for a Moderate Public Trust position or other applicable clearance
Must operate on U.S. soil and meet customer and government screening standards, including Criminal Justice Information Services screening with fingerprint scan
Related technical degree
Experience with enterprise-scale internet service operations or systems engineering
Expertise in TCP/IP-related technologies
Command-line expertise and Unix administration knowledge, including Linux, Solaris, or BSD
Comprehension of security monitoring systems and infrastructure administration
Effective written and verbal communication skills
Familiarity with Incident Management principles and IT service operation frameworks
Ability to support a 24/7 high-availability operational environment, including shift and on-call rotations
Experience provisioning, operating, and running AWS/C2S infrastructure and systems
Proficiency in Python, Go, or similar scripting/programming languages
Prior Chef/Puppet or automated deployment experience
Jenkins/Bamboo/Spinnaker pipeline execution experience
Experience maintaining monitoring and alert systems
Experience supporting and maintaining Java applications
Hands-on AWS configuration and operation using CLI/SDKs
Linux+, Red Hat, or AWS certifications
Experience supporting and leading Kubernetes-based applications and services
Experience with blameless retrospectives, incident analysis, post-incident investigations, and responder performance evaluations
Working knowledge of resilience engineering and Safety II concepts
Familiarity with Agile and DevOps processes
Experience using AI tools such as Claude Code, GitHub Copilot, Codex, or Cursor
Advanced prompt engineering skills and ability to create precise, structured prompts and reliable system context

Benefits

Comp & perks

Rotating 24/7 shift schedule with compensation for shift differentials
Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Job shadowing
Mentorship programs
Talent development courses