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Software Engineer – MTS
Salesforce. Administer and manage MuleSoft integrations across the finance systems landscape .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in administering and managing MuleSoft integrations, with a strong focus on the Anypoint Platform and enterprise application support. Capable of collaborating with cross-functional teams to enhance operational efficiency and troubleshoot integration issues.
Highest-signal resume keywords
MuleSoft Anypoint TechnologiesAnypoint PlatformCloudHub 2.0API ManagerIntegration Patterns
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MuleSoft Integration ManagementAPI SecurityMonitoring/Log AnalysisCI/CDRoot-Cause AnalysisConfiguration ManagementApplication SupportTrend AnalysisAutomation of Business ProcessesSOA
Soft Skills
Verbal CommunicationWritten CommunicationCollaborationProblem-SolvingWillingness to Experiment
Tools & Technologies
CloudHubRuntime ManagerMule RuntimeSalesforceWorkdaySAP ConcurCoupaREST ServicesSOAP ServicesSFTP
Industry Keywords
Enterprise Application SupportGovernanceSegregation of DutiesChange RequestsIntegration-Related Incidents
Tech Stack
Tools & technologiesSOAP
About the role
Key responsibilities & impact- Administer and manage MuleSoft integrations across the finance systems landscape
- Serve as the primary process expert in the service area
- Collaborate with developers, business stakeholders, and technology teams on Salesforce end-to-end business processes
- Provide enterprise application support and resolve technical and functional system issues
- Perform trend analysis and identify enhancements to reduce support requests
- Own day-to-day administration, configuration, and monitoring of MuleSoft integrations
- Deploy, configure, manage, and maintain Mule applications across CloudHub 2.0 and Runtime Fabric
- Manage application properties, environment variables, secrets, certificates, and runtime configurations
- Perform application restarts, upgrades, scaling, and configuration changes
- Ensure segregation of duties and governance across environments
- Redesign processes to incorporate AI agents alongside human support engineers
- Identify opportunities to automate manual business processes and improve operational efficiency
- Monitor automations and troubleshoot failures or performance issues
- Monitor MuleSoft integrations and identify failures, performance issues, and availability problems
- Analyze application logs, alerts, metrics, and transaction failures
- Troubleshoot integration issues and coordinate resolution with MuleSoft developers, application teams, and infrastructure teams
- Perform root-cause analysis and implement preventive measures
- Manage sandbox environments, testing, UAT, deployments, and production releases
- Coordinate major changes with developers, QA, integration teams, and business stakeholders
- Maintain documentation for configurations and business processes
Requirements
What you’ll need- 6+ years of implementation or administration experience in Mulesoft Anypoint Technologies
- Expert knowledge of Anypoint Platform, Runtime Manager, CloudHub/CloudHub 2.0, API Manager, Exchange, Mule runtime, monitoring/log analysis, CI/CD, API security, certificates/TLS, and OAuth
- Good understanding of SOA and integration patterns
- Experience supporting connectivity between MuleSoft and enterprise systems such as Salesforce, Workday, SAP Concur, Coupa, databases, REST/SOAP services, SFTP, and messaging platforms
- Ability to manage integration-related incidents, problems, and change requests
- Willingness to experiment with new ideas, tools, and practices
- Proficiency in verbal and written communication
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles