Software Engineer – SMTS

Salesforce

. Lead complex product initiatives from ambiguous problem through technical design, implementation, launch, and ongoing ownership .

Posted 10/23/2026full-timeUnited StatesMid-LevelSenior💰 $148,500 - $223,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex product initiatives, focusing on technical design, implementation, and ongoing ownership. Proficient in building integrations with third-party platforms and enhancing product systems based on customer feedback.

Highest-signal resume keywords

Full-Stack DevelopmentAPI Design and DevelopmentTechnical LeadershipSaaS Product DeliveryDebugging and Problem Resolution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Backend SystemsRelational Data ModelsBackground ProcessingOAuthWebhooksSynchronization PipelinesRate-Limited APIsAI ApplicationsModern Web FrameworksData Integrity

Soft Skills

Problem FramingSolution ProposalCustomer FocusMentorshipCollaboration

Tools & Technologies

RailsReactPostgresAWSCRM PlatformsMarketing Automation ToolsScheduling SoftwareRouting SystemsData-Enrichment PlatformsEnterprise Identity Systems

Industry Keywords

SaaSProduct ManagementTechnical DesignIntegrationUser ExperienceCustomer OutcomesScalabilityObservabilitySecurityIncremental System Evolution

Tech Stack

Tools & technologies

AWSPostgresReactRuby on Rails

About the role

Key responsibilities & impact

Lead complex product initiatives from ambiguous problem through technical design, implementation, launch, and ongoing ownership
Build reliable meeting-booking, calendaring, routing, and workflow experiences affecting customer conversion and revenue
Build and evolve integrations with CRM, marketing automation, sales engagement, collaboration, calendaring, and data-enrichment platforms
Build public APIs and reliable webhooks for customer and partner extensions
Design for third-party API limits, OAuth credentials, inconsistent data, retries, synchronization, and partial failures
Advance AI-assisted capabilities such as meeting preparation, routing investigation, and product-behavior explanations
Improve scalability, observability, security, and supportability of critical production systems
Own difficult customer issues through root-cause resolution
Provide technical leadership through design reviews, code reviews, and mentorship
Scope, implement, test, deploy, monitor, and iteratively improve product systems based on customer feedback

Requirements

What you’ll need

Track record of independently delivering complex SaaS capabilities from design through launch and ongoing operation
Strong full-stack skills, particularly in backend systems, APIs, relational data models, and background processing
Experience building or operating integrations with complex third-party platforms
Technical judgment around reliability, data integrity, security, and incremental system evolution
Excellent debugging skills across application, integration, and data boundaries
Demonstrated technical leadership influencing architecture and execution beyond the immediate workstream
Ability to operate in ambiguity, frame problems, propose solutions, and align others
Product-minded approach focused on UX and customer outcomes
Experience with modern web frameworks; Rails, React, Postgres, and AWS are a plus
Experience with CRM, marketing automation, scheduling, routing, enrichment, or workflow products is a plus
Familiarity with OAuth, webhooks, synchronization pipelines, rate-limited APIs, or eventual consistency is a plus
Experience with enterprise identity systems such as SSO, SAML, or SCIM is a plus
Experience building production AI or LLM applications, agent tooling, or explainability features is a plus

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Reasonable accommodation during the application or recruiting process