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Software Engineering, SMTS
Salesforce. Administer and manage MuleSoft integrations across the Finance systems landscape .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in MuleSoft Anypoint Technologies, including administration, configuration, and integration management across various enterprise systems. Proficient in troubleshooting, monitoring, and enhancing MuleSoft integrations while ensuring compliance and governance.
Highest-signal resume keywords
MuleSoft Anypoint TechnologiesAnypoint PlatformCloudHub 2.0API SecurityIntegration Patterns
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MuleSoft Integration ManagementAPI ManagementCI/CDMonitoring/Log AnalysisRoot-Cause AnalysisConfiguration ManagementAutomation of Business ProcessesIncident ManagementChange Request ManagementSOA
Soft Skills
Verbal CommunicationWritten CommunicationCollaborationProblem-SolvingWillingness to Experiment
Tools & Technologies
SalesforceWorkdaySAP ConcurCoupaREST ServicesSOAP ServicesSFTPMessaging Platforms
Industry Keywords
Enterprise Application SupportGovernanceSegregation of DutiesPerformance MonitoringTechnical Support
Tech Stack
Tools & technologiesSOAP
About the role
Key responsibilities & impact- Administer and manage MuleSoft integrations across the Finance systems landscape
- Serve as the primary process expert in the assigned service area
- Collaborate with developers, business stakeholders, and technology teams to support end-to-end Salesforce business processes
- Provide enterprise application support and resolve technical and functional system issues
- Perform trend analysis and identify enhancements to reduce support requests
- Own day-to-day administration, configuration, and monitoring of MuleSoft integrations
- Deploy, configure, manage, and maintain Mule applications across CloudHub 2.0 and Runtime Fabric
- Manage application properties, environment variables, secrets, certificates, and runtime configurations
- Perform application restarts, upgrades, scaling, and configuration changes
- Ensure segregation of duties and governance across environments
- Redesign processes to incorporate AI agents alongside human support engineers
- Identify opportunities to automate manual business processes
- Monitor automations and troubleshoot failures or performance issues
- Monitor MuleSoft integrations and identify failures, performance issues, and availability problems
- Analyze application logs, alerts, metrics, and transaction failures
- Troubleshoot integration issues and coordinate resolution with MuleSoft developers, application teams, and infrastructure teams
- Perform root-cause analysis and implement preventive measures
- Manage sandbox environments, testing, UAT, deployments, and production releases
- Coordinate major changes with developers, QA, integration teams, and business stakeholders
- Maintain documentation for configurations and business processes
Requirements
What you’ll need- 8+ years of implementation or administration experience in Mulesoft Anypoint Technologies
- Expert knowledge of Anypoint Platform, Runtime Manager, CloudHub/CloudHub 2.0, API Manager, Exchange, Mule runtime, monitoring/log analysis, CI/CD, API security, certificates/TLS, OAuth
- Good understanding of SOA and integration patterns
- Experience supporting connectivity between MuleSoft and enterprise systems such as Salesforce, Workday, SAP Concur, Coupa, databases, REST/SOAP services, SFTP, and messaging platforms
- Experience managing integration-related incidents, problems, and change requests
- Willingness to experiment with new ideas, tools and practices
- Proficiency in verbal and written communication
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles