Technical Learning Experience – Delivery

Salesforce

. Design end-to-end technical learning journeys aligned to Builder roles, skills, and proficiency expectations .

Posted 9/15/2026full-timeNew York City • California • United StatesMid-LevelSenior💰 $117,400 - $177,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering technical curriculum and learning experiences, with a strong foundation in software, AI, and enterprise technology concepts. Capable of translating complex technical information into structured, practical learning formats while fostering learner engagement and technical facilitation.

Highest-signal resume keywords

Technical Curriculum DesignInstructor-Led TrainingTrain-the-Trainer ProgramsTechnical Facilitation SkillsAI and Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Curriculum DevelopmentLearning Experience DesignHands-On Learning CreationTechnical TroubleshootingCurriculum ArchitectureData Analysis for Curriculum ImprovementTechnical StorytellingProficiency AssessmentWorkshop DevelopmentProduct Deep Dives

Soft Skills

Customer EmpathyLearner EngagementCollaborationCommunication SkillsAdaptability

Tools & Technologies

Salesforce PlatformData Cloud/Data 360APIsGenerative AI ToolsAgentforceAutomation Technologies

Industry Keywords

Technical EducationDeveloper EducationSolution EngineeringTechnical EnablementEnterprise Technology

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design end-to-end technical learning journeys aligned to Builder roles, skills, and proficiency expectations
Develop curriculum strategies for onboarding, ongoing technical development, and product readiness
Translate complex AI, Salesforce product, architecture, data, and engineering concepts into structured learning experiences
Define learning objectives, curriculum sequencing, instructional approaches, and proficiency expectations
Create modular, reusable learning experiences that scale globally
Design and develop instructor-led and self-paced technical curriculum, workshops, demonstrations, technical exercises, and supporting materials
Partner with Product, field SMEs, and experienced Builders to ensure technical accuracy and customer relevance
Integrate hands-on labs, sandbox environments, simulations, technical challenges, and capstones into learning journeys
Lead Train-the-Trainer programs and prepare instructors, field SMEs, and Builder faculty to deliver technical curriculum
Develop instructor guides, facilitation materials, technical demo guidance, delivery playbooks, and faculty resources
Assess faculty readiness and coach instructors on technical facilitation, learner engagement, hands-on instruction, and troubleshooting
Personally deliver selected Builder Bootcamps, technical workshops, product deep dives, and instructor-led learning experiences, approximately 10–20% of the role
Facilitate technical demonstrations and selected hands-on sessions
Support technical coaching and Office Hours as needed
Use learner feedback, assessment results, CSAT, instructor feedback, and delivery observations to improve curriculum
Identify technical capability gaps and recommend learning interventions
Evaluate practical proficiency and use data and field insights to prioritize curriculum improvements

Requirements

What you’ll need

Strong technical foundation in software, AI, data, architecture, and enterprise technology concepts
Demonstrated experience designing technical curriculum, developer education, technical enablement, or technical learning experiences
Ability to create hands-on, application-oriented technical learning
Strong curriculum architecture and learning experience design capabilities
Ability to translate complex technical concepts into clear, structured, practical learning experiences
Strong instructor-led training and technical facilitation skills
Ability to lead Train-the-Trainer programs
Ability to demonstrate and troubleshoot technical concepts in a live environment
Strong written, verbal, presentation, and technical storytelling skills
Ability to partner across Product, Engineering, Enablement, and field technical organizations
Ability to operate effectively in a rapidly evolving AI and product environment
Strong customer and learner empathy
Preferred experience in technical education, developer education, solution engineering, software development, architecture, forward-deployed engineering, or technical enablement
Preferred experience designing and delivering hands-on technical bootcamps, workshops, or immersive technical learning programs
Preferred experience developing Train-the-Trainer programs
Preferred experience with Salesforce Platform, Agentforce, Data Cloud/Data 360, APIs, integrations, automation, or related enterprise technologies
Preferred experience with generative AI, agentic AI, prompt/context engineering, and AI-assisted development tools
Preferred experience translating new technical capabilities into field-ready learning
Preferred experience designing technical learning for global audiences

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation may be available for certain roles
Equity may be available for certain roles