Value Acceleration Engineer, SMTS

Salesforce

. Work with process owners and customer IT to select workflows, define success, and secure test access and data .

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $148,500 - $223,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in JavaScript and TypeScript for developing and debugging web applications, with a strong focus on customer engagement and technical problem-solving. Proven ability to launch and stabilize workflows while ensuring code quality and system reliability.

Highest-signal resume keywords

JavaScript DevelopmentTypeScript DevelopmentWeb Application DebuggingCustomer-Facing Product DevelopmentExperience with Playwright

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaScriptTypeScriptWeb Application ReasoningAPI UnderstandingFailure DiagnosisSystem ImprovementProduction Software DeploymentBrowser AutomationEnterprise Application IntegrationRPA

Soft Skills

Clear CommunicationUser EngagementProblem-Solving

Tools & Technologies

PlaywrightSAPOracleWorkdaySalesforce

Industry Keywords

Enterprise ApplicationsCustomer DiscoveryWorkflow StabilizationMonitoring ProceduresSupport Ownership

Tech Stack

Tools & technologies

JavaScriptOracleRPATypeScript

About the role

Key responsibilities & impact

Work with process owners and customer IT to select workflows, define success, and secure test access and data
Run hands-on customer sessions with clear scope and readiness expectations
Explain product capabilities and limitations and connect technical results to business outcomes
Write custom JavaScript tools when existing capabilities cannot complete a task
Debug failures across browser behavior, agent execution, application state, and backend services
Build tests for business outcomes, exceptions, partial completion, and recovery
Launch and stabilize workflows
Document monitoring and recovery procedures and establish support ownership
Turn deployment lessons into reusable tools and tests
Work with core engineering to address recurring product gaps
Use AI development tools while maintaining code quality, security, and maintainability
Travel onsite several days at a time for customer discovery, build sessions, and launches

Requirements

What you’ll need

Ability to write and debug JavaScript or TypeScript
Ability to reason about web applications, APIs, and data flow
Ability to work directly with users and explain technical problems clearly
Independently shipped and operated production software
Experience diagnosing failures and improving systems
5+ years of relevant experience
Helpful experience with Playwright, browser automation, browser extensions, RPA, or enterprise integration
Helpful experience with agent systems, tool execution, evaluations, or failure recovery
Helpful experience with SAP, Oracle, Workday, Salesforce, or similarly complex enterprise applications
Helpful experience with forward-deployed engineering or customer-facing product development
Willingness to travel approximately 40–60%

Benefits

Comp & perks

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Incentive compensation may be available for eligible roles
Equity may be available for eligible roles