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Workplace Research Manager
Salesforce. Generate insights to help REWS evolve and enhance employee and customer experiences across Salesforce offices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mixed-methods research to evaluate workplace strategies and enhance employee experiences, leveraging quantitative and qualitative data to inform decision-making. Proficient in translating complex research findings into actionable insights for stakeholders in a corporate real estate context.
Highest-signal resume keywords
Mixed-Methods ResearchQualitative FieldworkQuantitative Data LiteracyCorporate Real Estate FundamentalsQuestionnaire Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mixed-Methods StudiesSpatial Metrics InterpretationInferential StatisticsEmployee Feedback SurveysWorkplace Strategy Evaluation
Soft Skills
Project ManagementSynthesis of Disparate InputsAgile Research PlanningStakeholder Communication
Tools & Technologies
AI ToolsAutomated WorkflowsSurvey Platforms
Industry Keywords
Human-Environment InteractionsEnvironmental PsychologyPhysical Workplace ExperienceApplied Behavioral ScienceTechnology Sector Experience
About the role
Key responsibilities & impact- Generate insights to help REWS evolve and enhance employee and customer experiences across Salesforce offices
- Design and execute end-to-end mixed-methods research
- Translate qualitative and quantitative data into actionable insights for global portfolio decisions
- Serve as a dedicated research partner and consultant to Workplace Innovation teams and REWS stakeholders
- Evaluate workplace pilots across the project lifecycle, from discovery and success metrics through final readouts and recommendations
- Own the mixed-methods employee research workstream, delivering baseline, in-flight, and post-pilot insights
- Evaluate physical layouts, furniture concepts, workplace programs, and technology
- Conduct exploratory discovery initiatives and on-site qualitative fieldwork, including interviews, workshops, intercept interviews, guided walk-and-talks, and ethnographic research
- Integrate spatial telemetry, occupancy patterns, room utilization metrics, employee research findings, and survey sentiment
- Co-develop clear recommendations for stakeholders
- Identify and integrate AI tools and automated workflows across the research lifecycle
- Stay current with workplace trends to inform research roadmaps
Requirements
What you’ll need- 4+ years of applied research experience focusing on human-environment interactions, workplace strategy, environmental psychology, physical workplace experience, applied behavioral science, corporate real estate, or a related field with a strong mixed-methods research foundation
- Demonstrated experience designing and conducting mixed-methods studies to evaluate physical spaces, furniture, and workplace layouts
- Ability to assess the impact of workplace changes on employee sentiment and behavior across pre- and post-occupancy phases
- Hands-on experience conducting qualitative fieldwork using varied research methods
- Strong quantitative data literacy to interpret spatial metrics and numerical data alongside employee sentiment and qualitative feedback
- Ability to translate ambiguous business or workplace challenges into focused, agile research plans
- Ability to manage multiple concurrent project timelines with flexibility
- Ability to synthesize disparate inputs into clear presentations for multidisciplinary partners
- Knowledge of questionnaire design best practices and hands-on experience designing and fielding employee feedback and pilot evaluation surveys
- Experience using inferential statistics such as significance testing, correlation, or regression
- Deep understanding of corporate real estate fundamentals
- Experience working within the technology sector or a similarly fast-paced, matrixed enterprise environment
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Office Flexible (3 days/week) work arrangement
- Periodic domestic or international travel for on-site discovery activities or pilot fieldwork
- Reasonable accommodations during the application or recruiting process